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based on 85072 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful representative and carpets are much cleaner
Your willingness to fit me in during a surprise event at my house!
I was so pleased with my technician and the work he did. I had really dirty, pet stained carpeting that most people had told me to throw away. I was determined to clean it up. I had scrubbed it from the top, but the stains and smell kept coming back. I had it pulled partially up and bleached the slab and replaced the dirty pad, but I still had the issue of very dirty carpet--especially the backing.
Cody listened carefully to what I had tried and what I wanted to do. Then he did some tests and made his recommendations. He recommended a complete Flush of each room, but that was very expensive, and I could not do that. So, he worked with me to develop a plan of action. One room was not too bad on the backing, so I had had the carpet reinstalled. He did a pet treatment and clean on it. It looks like new. In one room, he cleaned the backing thoroughly and put a large fan on it to dry it out while he worked on the other rooms. One room was so bad, we elected to pull the carpet out. He moved it out to my driveway and thoroughly cleaned the backing. The job he did was amazing. Then we left it in the sun to dry. I told him this could be a two step process due to my lack of funds. So we arranged for him to return in a week or so after I reinstall the carpet and to do a pet treatment and clean the other two rooms on the top side.
Cody worked so hard and did such a great job. He worked with me through an impossible situation when I could not afford to replace my carpet. He offered me a very reasonable price, and I look forward to his return to finish the job.
I'll never use another carpet cleaning company!
Workers are all very polite. The work is done well. Carpets look new when finished.
Carpet is clean! James did a great job. Will ask for him by name if needed in the future.
My carpet was very dirty and appeared to be stained. The results were excellent. Your representative was very professions, delivering efficient, thorough service.
They always provide great customer service and do great work!
I like the product because it does not use chemicals and it still got the carpet cleaned very nicely. The gentleman, Bill, who provided the service was very professional with very positive work attitude. He knew the product well and gave me detail explanations and answered all my question regarding the product. He also did a thorough job on my carpet, which looks like a new carpet now. I'm fully satisfied of his services.
clean, green & top notch service
He would not leave until I was satisfied with the service.
It got the pet stains out and left the room smelling fresh.
Also the technician, AJ Najdiya did a great job! He was very personable. I couldn't be more pleased.
Overall good experience, we had some issues but they were resolved quickly.
Not satisfied with carpet stretching, which was VERY expensive. Other than that, your service was great. A couple of places were missed in the cleaning, but overall, we are very happy.
The Carpet looked great. I also had you clean my ducts and tile in my kitchen. Your representative was extremely cordial and helpful in making the decision to have the work done. He acted very business like and should be commended on his work ethic and his salesmanship as well. I was very pleased with the results and will recommend the Company to others that have the need to have their carpet and/or ducts cleaned.
Suggesion: You should add window cleaning inside and out along with wood floor cleaning. That way you will have covered everything that the inside of a house would need. I had this work done to have the house ready to be leased. Thanks again for all of your good work.
friendly technicians, superior product, double brush
The job was done RIGHT! I could not have recieved a better cleaning from any other company in the business. The maintenance man, Ron, cleaned my home like it was his own. The cost was more than reasonable and the results were much higher than expected. Thank you, vdery much!!!
it got up an oily stain and overall carpet looks new.
I had cleaning done twice in the last few weeks through your commercial department. Both times I was told I would get a call back that day, but did not. I had to call back the next day after not hearing from the representative.
My husband said the tech did a great job.
No chemicals. Friendly staff
It's CLEAN.... nuf ssid. Daniel was very friendly and efficient.
Scheduling was quick and easy. Phone updates are great, with friendly folks, and Reagan was awesome! The carpet cleaning was quick and it looks great!
Friendly people on the phone, and the carpet cleaning service is fast, effective, and the cleaning guys are super friendly!
I am please with the cleaning my carpets received, however I was SHOCKED when I was made aware of the cost for the treatment for pet stains. I did not get this information until the technician was at my house, and the original cost was quoted at $100.00 per room shocked me. The price was cut to $100 for all 3 rooms, but that even seems excessive, especially not having been informed of this cost before the technician arrived.
Gets the carpet very clean!
great communications. Really clean carpet. Nice, professional employee. very clean carpet.
The technician was very knowledgeable and did an excellent job. Got the floor really clean.
Excellent service tech
No residue.
Professional workers.
Tim did a great job but some of the stains in the bedroom were still there after the carpet dried. The biggest stain was gone, though.