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based on 83429 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used other cleaners before BUT my carpet has never been this clean!! I was so excited I felt like I had new carpet! The serviceman was helpful, personable, and professional. Also, he was highly competant at performing the job. Thank you so much. I know that I will call y'all next time I need the carpet cleaned.
It worked, was quick, green, and cost effective.
Keith took his time to do the job right when stretching the carpet. It was much more complicated than I thought. He was very patient with all of my questions and requests. He wasn't happy unless I was. We were very pleased with the results and glad to have someone experienced. We would definitely have him and Zerorez back!
I like it that my carpets look nice and all the nap looks the same again.
Thanks to Ron for fixing my dirty carpet
The technician was friendly and honest and worked hard on my pet stains. He even cleaned my 2 leather chairs for me while the carpet was drying!! I will use you leather cleaning service in the future for sure!!GIVE THIS GUY A RAISE!! I will use zerorez again because of him.
When my carpets were cleaned I figured anything would be better then what it was. I have two dogs & a cat and I've had other carpet companies say that they could get urine smell out & remove spots. Once the carpet dries you still see the spots & it's still smelly. In all honesty I didn't expect much different from zerorez. Well, it took only 4 hrs. for the whole upstairs to be dry and not only did it look amazing, It smelled fresh & clean. I can feel good in letting my 5 month old grandoughter play on the floor. The technician was so friendly, extremely thorough and very informed. I would most definitely use them again as well as recommend them to my friends???
Ricky and his helper did a fabulous job on some very tough pet stains. Best carpet cleaning we've ever had!
The carpets seem very clean and the men sent to do the job were very friendly and professional.
The product is terrific and the service goes right along with it.
IT WORKS AND IT IS GREEN
Timely, courteous, thorough, professional
I am waiting for my stained tile to be replaced. I don't know what they are waiting for.
Prompt and courteous
Quality, knowledge and the clear thing
in the return line so I could see just how dirty the carpet was.
I had thought the carpet was pretty clean!
That it is non toxic and animal friendly. The tech (Chris) was wonderful and explained the entire process. He also took the time to protect the corners in my home that would be coming in contact with the hose for the equipment.
The carpet looks terrific. The serviceman was friendly and informative! I learned a lot about the process and love the results.
no chemicals. green cleaning.
I need a call back about a carpet bulge that was not present before service
Phone number removed
Very knowledgeable technicians, friendly, explained services. No smell from the cleaning process.
Lack of perfume smell. It's green.
Call before you show up. Don't send out a 'salesman.' Just get to work.
I never received a receipt for my payment.
Clean and efficient
No chemicals, polite, affordable
Your company does a great job.
There is not chemical odor after cleaning. It looks clean and fresh
Ron Self did a phenomenal job cleaning our carpets and advising us well on our options. He's very personable and did a fantastic job representing Zerorez. When we use you again, we'll definitely ask for Ron!
Non chemical smell and fast drying
Flexibility and honesty of the technicians.