Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85473 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2013 — Rated 10 out of 10 by A.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service seems very well managed. I like the fact that residue isn't left in the carpet.

Report a concern   November 22, 2013 — Rated 8 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your guys were professional and very nice.

Report a concern   November 22, 2013 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know that my carpet will always be clean. I definitely like the fact that you do not use chemicals. I have never been unhappy with the results. Ay was very pleasant and friendly.

Report a concern   November 22, 2013 — Rated 10 out of 10 by AnnMarie Schaefer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and respectful service

Report a concern   November 22, 2013 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time service, fast and professional employees, quick drying carpet, CLEAN!

Report a concern   November 21, 2013 — Rated 10 out of 10 by Jennifer Morrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, friendly and clean carpets

Report a concern   November 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free. Nice friendly, courteous service.

Report a concern   November 21, 2013 — Rated 8 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Wasn't very happy about paying $60/Rm for treatment and stains still didn't come out. I had heard many good things about Zerorez. Thought the price was a little high for the end result.

Report a concern   November 21, 2013 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they are good

Report a concern   November 21, 2013 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like them. Just don't it when you arrive and try and sell me another product. Ie spray carpets to kill bacteria.

Report a concern   November 21, 2013 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was knowledgeable and did a terrific job in a timely manner.

Report a concern   November 21, 2013 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaning and people with a great customer service attitude ....

Report a concern   November 21, 2013 — Rated 10 out of 10 by Micky Reeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees are simply the greatest!!!!

Report a concern   November 21, 2013 — Rated 10 out of 10 by Anne Morton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Drys very quickly and does not leave residue that quickly collects more dirt. Very pleased with the results.

Report a concern   November 21, 2013 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, great results, reasonable price.

Report a concern   November 21, 2013 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy, our technician was very courteous and did a great job on our old carpet. It looks so much better.

Report a concern   November 21, 2013 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give a closer time schedule - would be about all I would recommend. They did a very good job and I would recommend Zerorez to friends. My carpet looks nearly new again.
Thanks,
Name removed

Report a concern   November 21, 2013 — Rated 10 out of 10 by Lisa Record Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Great job at cleaning carpets.

Report a concern   November 21, 2013 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue left in carpet

Report a concern   November 21, 2013 — Rated 10 out of 10 by E.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service.

Report a concern   November 21, 2013 — Rated 10 out of 10 by P.M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technology and hard working technicians.

Report a concern   November 21, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

products used really worked

Report a concern   November 21, 2013 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks very clean and young man was ver nice and professional.

Report a concern   November 21, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys who came out were.really nice. I like the fact that there is no residue.

Report a concern   November 21, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our callback went well. Thomas was amazing; he solved each problem beyond our expectations. He's impressive.

Report a concern   November 21, 2013 — Rated 3 out of 10 by S.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some spots on rug took about a day to dry. Office personnel did not listen to my request to have people come after 1 as I had a class-I kept getting calls trying to move it up which was annoying. I had been impressed last year with your service-not so much this year.

Report a concern   November 21, 2013 — Rated 10 out of 10 by Victoria O'Brien Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and explained services well. Very thorough and friendly.

Report a concern   November 21, 2013 — Rated 9 out of 10 by Margaret Shepherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was very friendly and nice to talk to. Our worst stain did not totally come up but it was a bad stain. Thanks for your help.

Report a concern   November 21, 2013 — Rated 10 out of 10 by Steve Endsley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bill (the Technician) was very proficient and knowledgeable, fully explained the process and the chemicals used, was very thorough, and fully raked the finished carpet surfaces. When finished , all of the carpeted areas looked as NEW and smelled great. Great Job !

Report a concern   November 21, 2013 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chems. Service was very good.


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