Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2013 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   September 14, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks and feels cleaner, brighter.

Report a concern   September 14, 2013 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quickly Ritchie did the job and how fast the carpet dried.

Report a concern   September 14, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet look and smelled fresh and clean. The Technician is one of a kind. He provided great service and had an awesome personality.

Report a concern   September 14, 2013 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seemed sincere about wanting to do a good job

Report a concern   September 14, 2013 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are green and have no harsh chemicals. Technicians are always very friendly and knowledgable.

Report a concern   September 14, 2013 — Rated 9 out of 10 by Alan Reeves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

If there is a problem, you will fix it.

Report a concern   September 13, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Feel clean when you finish...not wet!

Report a concern   September 13, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was great, very polite and professional! He went above and beyond our expectations! We will definitely be using you again for future cleanings. Thank you!

Report a concern   September 13, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic and environmentally friendly

Report a concern   September 13, 2013 — Rated 10 out of 10 by Brian Traughber Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was the best ive ever had. He needs a raise!

Report a concern   September 13, 2013 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, on time, accurate pricing

Report a concern   September 13, 2013 — Rated 10 out of 10 by Janis Levesque Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is always very clean & looks great!

Report a concern   September 13, 2013 — Rated 10 out of 10 by Margie Carrigan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no chemicals are used.

Report a concern   September 13, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked great afterwords and the gentleman who did the job was very nice and polite.

Report a concern   September 13, 2013 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   September 13, 2013 — Rated 8 out of 10 by U.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

If someone calls to reschedule please make sure and put it down on their order.

Report a concern   September 13, 2013 — Rated 10 out of 10 by Pete LaFlamme Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and Courteous.

Report a concern   September 13, 2013 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the best carpet cleaning I've ever had done. I like the fact that no soap or chemicals have to be used. My carpet is several years old, and I am very surprised at how much better it looks and feels. I like your service. Thank you.

Report a concern   September 13, 2013 — Rated 3 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I heard the ad on the radio on the way to work--wow, three rooms for 89.00 and a Fullers gift certificate, I called and made an appt. there was no mention of the room dimensions, but the lady said she only knew about the 99.00 special. So I booked it. The young man came and was very nice and did a good job I'm sure. However, I live in just an1800 sq foot house, so you can imagine my rooms are not very big, so I didn't think the little connecting hallways would be extra. In the bedroom without the furniture moved, there was hardly any carpet to clean. Anyway, I was just disappointed the total bill was $182.00.

Report a concern   September 13, 2013 — Rated 10 out of 10 by G.A.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job of cleaning with no leftover sticky residue. Techs are clean, well mannered, efficient, well trained and knowledgeable. Always a good experience.

Report a concern   September 13, 2013 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From the time I called for the appointment, I knew we had chosen the right company. I received a follow-up e-mail and even had to change the date, but it all worked out. The men who did the work were neat and trustworthy and did a great job. Afterwards they showed us the "finished product" and explained what they had done. We were well pleased. The only drawback was the cost. It was on the expensive side, but we did get an outstanding job. Thank you

Report a concern   September 13, 2013 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets had major stains and it all came up.

Report a concern   September 13, 2013 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and no residue as advertised

Report a concern   September 13, 2013 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpets and tile floors look after the treatment given by Zero Rez

Report a concern   September 13, 2013 — Rated 7 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

No so much salesmanship, I appreciate a good sales strategy, but it was getting old

Report a concern   September 13, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non chemical, no fragrances, no residue

Report a concern   September 13, 2013 — Rated 8 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

The total bill was significantly larger than initially quoted.

Report a concern   September 13, 2013 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors dry quickly, the product smells nice and the staff is wonderful

Report a concern   September 12, 2013 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product used are natural - no harm to my cat or the environment. The team was very thorough - did an excellent job. My very dirty white carpet looks almost like new. They were also prompt in terms of arrival time.


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