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based on 85473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I experienced a loss in hot water directly after the technician left and it has not improved. Did the process requiire tapping into the water line? My husband is in the hospital and will hopefully be discharged tomorrow or the next day? I need help.
Anthony was very polite & professional. Sydney made us feel ackward, staring at us everytime he walked past the Living room where we were watching TV and waiting for them to complete the cleaning.
Friendly technicians, quality work, great pricing.
excellent
its clean & your employees are professional. They offer a number of suggestions.
SERVICE WAS GREAT, OUR TECHNICIAN, JUSTIN W., WAS VERY PROFESSIONAL, COURTEOUS AND WENT THE EXTRA MILE. WE WILL BE ASKING FOR HIM AGAIN NEXT MONTH TO CLEAN OUR AIR DUCTS. THANK YOU ZEROREZ FOR A GOOD PRODUCT AND SERVICE.
Very good job and excellent server
Name removed
Phone contact as technician was on the way to the house. Technician very friendly and informative as well as efficient.
Technician was great - showed me what he was using and why. Liked the agitator brush that really worked down into the the carpet.
Ruben was very professional, on time, courteous, and respected our house being very careful not to hit the walls. He was also very conscientious and cleaned the floor up after the services were concluded. He also changed his shoe coverings multiple times as he went in and out of the house. I really liked the fact that I received a telephone call indicating that the technician would be arriving "in five minutes". Which he did. Very nice result with the carpet cleaning and service.
The floor looked great!
It worked.
Great service, nice friendly employees.
unable to get stains out of carpet that when I spot cleaned they came out
Provide the service I bought without pressing upgrades. I was told it wasn't worth doing anything if I didn't do upgrade as pet odor would be horrible. We didn't do upgrade, the carpet looks great, and there is no pet odor. I will recommend you but prepare anyone for the aggressive/ misleading sales pitch.
Environmentally friendly...the service tech, Kyle, was extremely professional. He arrived right on time and did an amazing job.
Sherry Couch.
Cameron was very professional, courteous, and knowledgable. The carpet looked brand new when he was done.
Fast, clean and easy!
The techs are very polite n the carpet is really clean.
I like that the technicians are mindful of the home and the job that they are doing. I like that the materials used are safe for the home.
The service technician (Michael) was very nice, courteous and friendly. I like the fact that your product doesn't leave residue in the carpet. It smelled nice - not too much of a chemical smell. And a very large stain is now only a vague memory! Thanks for the great service!
Professionalism, and customer service! Best cleaning service we've had!
The technician was the best thing. He was friendly and competent.
No chemicals, very professional personnel
The technicians were very knowledgeable and p0lite.
Great results and service.
Quality of service
It's a lot cleaner and the drying time it faster.
Carpet did not get clean and stains weren't removed as the technician promised