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based on 85072 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Michael was very knowledgable about his business and did a splendid job.
Ken did a great job! He explained the extra cost of the pet stains and did a wonderful job cleaning the carpets. He was courteous and knowledgeable. I would highly recommend him! Thank you!
professional, knowledgeable excellent work
They work well.
Professionalism and quality of work. Less odor that other services and quick dryness.
your rep was informative and very helpful. Job was done well.
Have only used you once so far.
I had a morning appointment and waited All day, I called at 1:10 and was
Told that some one would be here in 20 minutes. This was my last week-end day off
Till January so I did have plenty to get done. Some one did show up almost 4. I rolled up two area rugs
In one bedroom to the end tables. I was gonna ask for help to lift them and pick up rugs so
They could clean and I forgot, they started in the back so I didn't walk back there again.
They didn't even open the closet to clean & there is a dirty line there now.
So not the cleaning I was expecting from the endorsement from k luv radio.
They also said it was not very wet at all but my bedroom & bathroom were still wet the next day
The service and results was great. The attitude about the add-on pricing and disclaimers about room sizes was a bit much. I would hesitate to call you back based on that alone.
Done in the time said they would, no smell, and no residue.
Cleaning process leaves our carpets looking like new with minimal drying time.
The service tech was very efficient and courteous while doing his work.
The carpets were cleaner. The technician worked hard to remove spots. I was very satisfied.
The service and the incredible product. Thank you for coming back a second time so promptly. Very knowledgeable staff and friendly. Really answered all my questions. Thank you for the suburb service. First name removed
Quick and efficient
Overall I am very pleased with the service I received. A split in the seam of my carpet was revealed after the cleaning, and a technician returned promptly to check it out. It appears to be a manufacturer's default and unrelated to the cleaning process.
My only request for improvement on future cleanings would be that more of the water be extracted. It seemed to take a longer time to dry than I expected (4-5 hours).
I love that the carpets were so clean. The two men were very quick, but very thorough in completing the job to my satisfaction!
Very friendly, professional, timely, and most of all honest. Majority of the rooms did not need additional treatments so we were not sold services that were not necessary.
The clean feel with no shampooing!
In past years we have used you for 2 reasons, You clean the best and you are LDS. I referred you to everyone I knew and did so knowing you are the best.
I have no doubt that you are the best now but you have totally priced your services out of the average person's reach.
I do not believe that near $350.00 is a fair price to do 2 side chairs and a sofa. I will try to clean them myself.
Thank you,
Sidney and Tom Last name removed
8001 Jolie Drive
Ft Worth, Tx 76137
Everything was great
Excellent job done. Will certainly recommend. Best cleaning in years.
Our carpets look better than they usually do after being cleaned.
It is so nice to have the carpets cleaned. It dries in no time and looks great
The pet treatment was an unexpected expense I didn't anticipate. From your radio ads, I thought your pre-treatment and cleaning took care of pet stains.
The Tech (Daniel) was very personable and provided great service.
This is the most effective and professional company I've ever dealt with. I love Zerorez and everything about them. Dan Jackson was awesome!!!!
Luke was very nice and professional, he covered his shoes to come into my home. He was very knowledgable about his product and services and was very kind to my inquisitive kids.
The tools you use are awesome! My carpet was in bad shape because of my kid and two pets. The carpet turned out great! The gentlemen that did the work were very professional too.
The tech was promp, polite, and did not try to sell me ten million more things. He was here several hours and worked very hard. My house smelled great and I am very pleased.
Knowledgeable Technician. prompt arrival. quick yet effective cleaning