What our clients think of us!

Joseph was very knowledgeable about all Zerorez products and services. Was very satisfied and will them again, as well as recommend them.

Both servicemen that came out explained everything very well. They both were very polite and did a real good job.

I did want to say that I was told that I was going to receive a certificate for $100 to the jewelry store you have been advertising. I DID NOT RECEIVE THIS.

First name removed DeLaMater

Professional staff, courteous, thorough.

First, I will say ya'll did a great job with the carpets! However, what I didn't like was how deceiving your advertising is. There are too many hidden fees you're not told about up front. The extra fees I paid for were more than what I agreed to pay initially, making my total cost more than double what I was expecting to pay. In my case, I paid an extra cost for "over sized" rooms & pet treatment. Personally, I would rather know the cost up front than get hit with added costs the day of the cleaning. I also never received the Fuller's gift card I was promised. It just didn't leave me with a good feeling for the company. Honesty is important!

The representative was very friendly and not pushy. He explained the options available to us and let us make the decision of the best way to treat our area rug. He was very professional, courteous and did a great job cleaning our rug.

Carpets stay clean and fresh for a longer period of time than with other carpet cleaning companies.

no soap or chemicals. Knowledgeable technician

No chemicals are used and I like the way my carpets look after they are cleaned.

Ruben (the technician) was very courteous & professional, he was on time, he did a great job, and represents your company well.

The technique you use, I didn't want that sticky feeling that carpet shampooing leaves.

You already know the answer to this. If not read the file with BBB.

On time and professional service. Excellent cleaning results.

Quick and easy

Good results but arrived 4 hours late

Your carpet tech was very friendly and efficient. Thank you.

I love the technician that came to do our carpets.

THE CARPET CLEANING MADE IT FEEL SO FRESH AND SOFT AND THE AIR IN THE HOUSE IS FINALLY CLEAN AFTER THE AIR DUCTS WERE SCRUBBED. I LOVE MY NEW HOME NOW!

Safe for my family. Did a good job.

Tell customer about the fuel surcharge! This has been added in last year when fuel is now less than it was a year ago. It comes across as a hidden charge. I'd planned on tipping the tech but the fuel charge took the planned tip $!!! Very disappointed in Zerorez ; be honest about your pricing up front!!!

Our carpets look so much better after the cleaning. I must say that I don't feel that the $60 we paid to have the bedroom treated with your special enzyme solution was worth the money. Our traffic patterns are still quite visible and I expected them to be more muted.

I like the idea of no residue.

Good service and best of all a week after your service spots have not started to reappear.

Professionalism

What I like about Zerorez is their commitment to service and explanation of how their services work during the cleaning process. Their cleaning techniques did a fantastic job, considering a family of six and its level of traffic on a day by day basis in a household environment.

Zerorez's use of no chemicals is also a plus, given that at times people may use to much chemical agents when cleaning household surfaces.

Zerorez's advertisements on radio (such as WRR 101.1) places emphasis on the regard the company places on its clientele and potential clientele.

Excellent result and customer service

Employees were polite, neat and considerate of their surroundings. However, I would have appreciated being informed by the person on the phone there was a $10.00 transportation charge.

No chemical smell. Polite service technician.

No residue left on the carpeting and it stays cleaner longer.

The carpets stay cleaner for longer than when they are cleaned by other companies

Very friendly staff.