Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2013 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Empower water and tile cleaning

Report a concern   September 25, 2013 — Rated 10 out of 10 by Kali Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your company twice now and have been very pleased both times.

Report a concern   September 25, 2013 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great clean!

Report a concern   September 25, 2013 — Rated 6 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had a carpet cleaning and a pet odor removal application done, but it did not work. It still stinks in one bedroom. We need that one bedroom re-done please.

Report a concern   September 25, 2013 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have mopped and steam cleaned tile floors no less than 4 times and cannot get film off. It looks like something spilled in large areas all over the tiles. Grout and carpet are clean but residue on tile is horrible!

Report a concern   September 25, 2013 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOU GET OUR CARPETS CLEAN AND THEY STAY THAT WAY LONGER.

Report a concern   September 25, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   September 25, 2013 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and upholstery always smell clean and fresh and dry without feeling stiff after cleaning. Technicians are always couteos and knowledgeable.
Luke did a great Job and was at my home during the time frame promised.

Report a concern   September 25, 2013 — Rated 5 out of 10 by B.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Smell is still in the carpet and it was VERY WET when they were finished.

Report a concern   September 25, 2013 — Rated 9 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After the carpets were cleaned yesterday (the re-do), my carpet looks like I'd expected it to--fluffy and clean!

Report a concern   September 25, 2013 — Rated 2 out of 10 by C.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Adding $120 to the advertised $89.

Report a concern   September 25, 2013 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great!!!
The guys were awesome. I will definitely use you guys again and recommend you.

Report a concern   September 25, 2013 — Rated 10 out of 10 by Melissa Martinez- Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   September 25, 2013 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eco Friendly, Knowledgeable, Reliable, Friendly Staff (Joseph and Erica did a SUPER job on my home) and got my carpet VERY clean!

Report a concern   September 25, 2013 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The steam cleaning of the carpet along with the brush that pulls up the hair.

Report a concern   September 25, 2013 — Rated 10 out of 10 by Glenda Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does what you say it will do! Carpets and floors never looked better.

Report a concern   September 25, 2013 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and no residue left over; I am satisfied.

Report a concern   September 25, 2013 — Rated 10 out of 10 by O.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendliness and professionalism of your Service Personnel. Also, he did a great job on the carpet, sofa and loveseat. Will definitely use your company again.

Report a concern   September 25, 2013 — Rated 9 out of 10 by Diane Saffold Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything looks great!! Colby did an excellent and thorough job!

Report a concern   September 25, 2013 — Rated 9 out of 10 by J.J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Tim, was very nice and informative. The only problem I have at this time is; I never received my invoice by email. Tim mentioned it would be sent that way.

Report a concern   September 25, 2013 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin W. was a fantastic technician. Your folks are well informed about products and friendly.

Report a concern   September 25, 2013 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way that my carpet looks and feels after they clean the carpet. Your company does a very good job restoring the freshness and look of our carpet.

My only complaint this time is that the technicians shoes left wet messy prints all over my wood floors. This did not happen the last time they came and cleaned the carpet. This should be corrected but overall I was more than pleased with the carpet.

Thanks,
Name removed

Report a concern   September 25, 2013 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It doesn't leave any residue or harsh chemicals. The service was EXCELLENT!

Report a concern   September 25, 2013 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Friendy and very accommodating men that cleaned my carpets and sofa cushions where quick and efficient. Thank You

Report a concern   September 25, 2013 — Rated 5 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet is clean, but the tracks from the rake (?) the technician remain in the carpet

Report a concern   September 25, 2013 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Get the carpet clean & dog threw up the next day & it came up didin't stain carpeet

Report a concern   September 25, 2013 — Rated 10 out of 10 by J.W.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable technician - Great customer service !

Report a concern   September 24, 2013 — Rated 0 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid $240 to clean two rooms and it still smells the same

Report a concern   September 24, 2013 — Rated 9 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and prompt. Agents knowledgeable and very nice.

Report a concern   September 24, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets looked amazing after this service was done.


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