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based on 85473 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentlemen were very nice and my father in laws carpet is clean thank you soooo much
My carpets look better than I hoped they could ever look again.
Our guy was great and we would definitely like to have him clean our carpets next time !
Technician had started 7 months prior and was not very friendly and appeared to be worried about his I tunes more than cleaning my carpet. The carpet was not cleaned as through as our previous experience with Zero Rez. We did not receive our $100 dollar gift certificate to the jewelry store, as promised in the promotion advertised. Miguel our Tech was focused on getting to the next job. Overall not a good job, we still have stains that was not removed as promised by him when he arrived. No final walk through completed prior to his departure.
The non-chemical clean, no fumes, no smells, just clean.
Arrived on time. Carpets are very clean at a reasonable price.
Service was prompt & friendly & tech was very knowledgable about services
My rugs came out looking fabulous! The gentleman who came out was very nice, quick and customer service oriented. The most bang for my buck I've gotten with a carpet cleaning service.
The cleaning was very good and the service rep. did a very good job.
Established company. Recommended by trusted sources. Result: Clean carpet. Fast drying. Knowledgeable staff.
Quick and easy. Serviceman very knowledgeable.
Gets carpets very clean. Neat and professional service reps.
You braved the bad weather and were very cautious with doing the work without bringing dirty in or damaging wall corners, etc. The carpet cleans cleaner than it has in a long time. Thank you.
Well the carpets are much cleaner that other companies.
Very nice young man.
Your staff is informative and try to accommodate the customer's requests as best as possible.
Everything
Just seems to do a much better job than previous jobs by Dalworth.
I like the Green use of products. Both of your men came on an icy cold day when people should have stayed home. They were very pleasant and helpful and professional. I could"t have had a better experience. Both areas cleaned are better than they have ever been, Thank You Sally Newhams.
I'm a longtime zerorez fan and have referred people to you for years. Do you have an affiliates program for referrals?
I'd be happy to make a longer statement
There was small wads of dark dog hair from a previous job left on my white carpet. I did not see the dirt lifted out of the carpet.
The two gentlemen who came were very courteous and friendly. The day was terrible with all the ice but they really did a great job.
Green products
Excellent process
Everything was so clean! Wonderful job!
no smell, clean and soft carpet after the cleaning.
Tech was very nice and talked to me about all he was doing and results of cleaning problem
areas I had.
Like the brush machine. Felt comfortable letting my 10 monthnold twins crawl around soon after knowing only water was used
Chemicals not as harsh on carpet as opposed to competition. Additional products recommended that promote carpet cleanliness and longevity. Tim did a great job on our carpets.
Carpets looked great and service tech, Jose was very thorough and very courteous.
I liked that the brushing action took more of the pet hair out of the carpet.