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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You didn't do anything wrong, it's just that our carpets look the same as they did before you cleaned them. We expected the stains to go away and they are still visible. We just had a different expectation. We do know that the carpets are clean now and that's good. We can just still see many of the stains.
Great service, my carpet looks brand new!
No chemicals
I really expected a soft carpet with no smell. My carpet had serious pet odor issues and while I was pleased overall, I do feel like the smell was still fairly strong even after I paid additionally for the pet treatment. I guess it would be nice to have maybe a double treatment plan that didn't cost an excessive amount but could actually do a better job of getting the smells and stains out. Maybe something where the tech does the treatment and follows up 3-5 days later with another treatment to really attack the issues.
Great service and Cody was terrific
There has been one thing after another. I paid in full and still don't have my rugs back. I will explain in full when I see my rugs.
No soap
Luke was great, professional and very timely. Please send him on my cleaning next week. Thanks - Name removed
They work
No soap residue.
Informative technician.
Very informative technicians, very professional as well!
Super clean carpets~~
It works for spot removal
Prompt. Professional. Great results!!
Great job
Effective cleaning with no residual damage to carpets. Good service.
Tech not aware of the coupon being used. Immediately came in measured rooms and quoted price unwilling to explain the additional cost or documentation of cost for work done. Good job on major stains but missed multiple small spots. The large room was completely empty so no furniture was involved.
The products seemed to be very good and were used well in my house. The man who cleaned my carpets was very knowledgeable and very helpful.
good people and good service
That is did not use chemicals and actually got my carpet very clean!
No gummy residue left on the carpet. Customer service was over good at confirming appt.
Your people are professional and there to listen to my concerns
I like that the services are "green and Ecofriendly". I have respiratory issues so I try to eliminate as many chemical in the home as possible.
2nd time carpet came out clean.
The guy was on time and he did good work and my carpet was really clean but I did not get my coupon .
Let customers know of fuel charge up front, not at the end of service.
The cleaning was done in a timely manner and the results were very good.
Tim, our tech was very informative and precise in the cleaning of our carpets. He took extra care in treating some problem areas. He explained what he was going to do and gave options of how to attack said problems. He offered products available. I did think pricing a bit high,but overall I was pleased.
everything!
My carpets really are clean and the color shines again. I love it just like this and wish I could keep it like this forever.