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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly technician who did not try and "up sell" me on additional services.
you have charged my credit card twice...
The carpet stays clean. Nothing left in the carpet to attract dirt back.
Green friendly. Service personnel (Ceaser) was very knowledgeable, courteous and honest.
Not using harsh chemicals and raking the fibers.
non chemical cleaning
The carpet is older, but the technicians get rid of all the spots. Tanner and Carlos did an excellent job. The products work well.
Your rep was on time, did a gret job.
I like how clean my floors turned out and that the chemicals weren't too strong
The technician left the floors and areas around the carpet (built-in furniture, etc) soaking wet so perhaps try to leave less clean up for the homeowner after the carpet cleaning.
Great sevice, professional workers & the carpets look amazing.
My carpet didn't get as clean is when we have used other carpet cleaning services.
love how zerorez dries quickly and stains are gone
You were prompt and the carpets weren't damp for a long period.
Promptness in sitting a time to clean our carpets. The carpets were cleaned promptly and with care. We are well satisfied in the carpet cleaning.
Products and service were very good.
Technicians were knowledgeable of cleaning processes (including owner maintenance upkeep),carpet types and what to expect concerning wear & tear from each.
Technicians were also congenial & made sure I was pleased with result. Field manager, Thomas came back out in response to questions concerning some discoloration in the study due to a clear office mat under the chair. He explained the problem & even re-cleaned the area...although not completely gone, it does look much better....very much appreciated!
Randy was quick, neat, efficient in doing a through job. Explained the cleaning process and options well.
Ensure that enough spot remover is applied to thoroughly clean the carpets. I had to ask for several areas to be sprayed and cleaned again, after the initial cleaning was done.
I like that your product is non-toxic. Your service people have always been on time, courteous and provided excellent service.
I was lead to believe that there was no dampness which was untrue. To make things right, nothing. You provided your service, I paid, we are done.
The professionalism of the technicians and the clean, no residue of your products.
Good quality!!! From product to service!
My carpets look great! Your reps. are
Informative, professional, and friendly!
Very friendly,professional,knowledgeable workers. Took their time and explained what they would be doing! Love them!!!!! Came back again to get stain off wood floor a week later. Very prompt!
clean , on time , and reliable
The service was wonderful although the carpet did take a lot longer to dry than they said. All the spots but one are gone. Good job
The carpet is very clean after they are done, and their products work!!!
The technician was very nice and professional, but the stains did not come out of the carpet in the main room that caused me to call to schedule the appointment.
Michael did a great job - my rugs look brand new. He was very nice and worked real hard.
It cleans very well. The service man was the best! Very nice, he knew his business. He was very cautious about his work. He did a wonderful job.