Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83433 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2013 — Rated 10 out of 10 by Walter Downs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin and Andre did an outstanding job. They were very experienced, personable and very attentive to me as the customer. They were also very diligent in doing a very thorough job. They exceeded my expectations, and I am very impressed with the Zerorez service that I received. Thank you!

Report a concern   October 27, 2013 — Rated 9 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was polite, on time, clean, and did a good job in a timely manner.

Report a concern   October 27, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I did not get to use your service this day but I do want another appointment!! Cody was fantastic explaining what zerorez is and with the inspection I had NO IDEA my house was as bad as it was. So I have come up with a minor solotion till I can get truely fixed. Please have Cody come back out so we can set up something set up!!!

Thanks

Report a concern   October 27, 2013 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service and staff! Carpets are always cleaner than any other companies!!!

Report a concern   October 27, 2013 — Rated 0 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

after the second visit, i still have not received my gift card.

Report a concern   October 27, 2013 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and friendly, professional techs

Report a concern   October 27, 2013 — Rated 9 out of 10 by E.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great.............

Report a concern   October 27, 2013 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service provider was very professional and our carpet looks better than it has in along time!

Report a concern   October 27, 2013 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician, Darwin, was very kind and polite, and listened to my needs. He did a great job cleaning my carpets and chairs! They look wonderful!

Report a concern   October 27, 2013 — Rated 10 out of 10 by Robbye Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is REALLY CLEAN!

Report a concern   October 26, 2013 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process really did leave our carpets in great shape! AJ was great too!

Report a concern   October 26, 2013 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was perfect, just like the last time I used your service. The technicians were outstanding!!

Report a concern   October 26, 2013 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians did a thorough cleaning in a very short time

Report a concern   October 26, 2013 — Rated 5 out of 10 by J.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have yet to receive a receipt of services rendered as was told it would be via email. The cleaning was very good in the rooms, just expected a more through job as I could have done just as good as job by renting a steam cleaner. Meaning we still have a dark band at perimeter of rooms, as I had hoped there would have been an accessory that would have been able to reach these hard to clean areas. Same thing goes for dark spots under our doors.

Report a concern   October 26, 2013 — Rated 10 out of 10 by Sharon Bartels Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job - didn't pressure us to buy extra service. The house smells clean and our old carpets are soft and clean.

Report a concern   October 26, 2013 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and clean clean carpets

Report a concern   October 26, 2013 — Rated 8 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give us the technician we requested and waited for over 3 weeks. The one we got did a nice job, not a great job as the one we requested did.

Report a concern   October 26, 2013 — Rated 10 out of 10 by F.A.D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, and knowledgeable. No residue after cleaning.

Report a concern   October 26, 2013 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt timely service, very courteous. My carpet looks very good. I like that you don't use soaps.

Report a concern   October 26, 2013 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even though my initial experience yesterday with Justin Price was unsatisfactory, Tom Moody returned today and did an outstanding job of cleaning my carpet.

Report a concern   October 26, 2013 — Rated 10 out of 10 by Lynda Osborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You keep your word. Good work by courteous & friendly workers who cleaned a 25+ yr old carpet & left it better than it has been in years! Thanks so much!

Report a concern   October 26, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y'all are quick, professional - and above all, do an excellent job on our carpets.

Report a concern   October 26, 2013 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work

Report a concern   October 26, 2013 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff. Prompt arrival. Excellent work

Report a concern   October 26, 2013 — Rated 10 out of 10 by J.A.G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean without being wet and soggy. Looks great. Friendly, courteous.

Report a concern   October 26, 2013 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our carpet did not come completely clean

Report a concern   October 26, 2013 — Rated 8 out of 10 by S.A.A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have had great experiences with ZR, but also horrible ones. This visit was a last ditch effort to make up for the unbelievably bad experience I had the last time. The cleaning is always good, the techs hot and cold. If I were judge by just this visit, it would be a 10. I'm just still a little wary after time before.

Report a concern   October 26, 2013 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, flexible and easy to access

Report a concern   October 26, 2013 — Rated 9 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe does an exceptionally good job. Very professional and caring about not damaging anything.

I like the fact that the carpets dry quickly and stay clean longer.

Report a concern   October 26, 2013 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaned as advertised! Very pleased with how clean my carpet is. Your technician was very professional, and almost stealth while in my home. I work out of the house and he was not a distraction.


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