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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There's no soap.
Your technicians.
The cleaning was done quickly and well.
Great job results & good personnel
The result of the carpet and the very friendliness and work ethic of your two service men.
Would be helpful if you moved furniture to clean under it.
I had asked if they used furniture leg protectors, they said,yes, buy did not use them. Maybe it was not necesary, but Backmon Mooring always did.
Thank you for your professional and prompt service! We became your customer shortly after Zerorez came to Dallas and we have always had the best
service technicians! We have white carpet and only your company makes it look fantastic!! Our technician, Michael was excellent..informative, thorough and very courteous! We'll continue to recommend you. Zerorez, you're the best! Once again, thank you!
I was concerned about a spot that developed in my hallway. There was no spill but it just seemed to appear there and I had only had my carpet cleaned in April and gotten protectant. When I called and asked how long they felt it should last they said about 6 to 10 months. They sent a crew out to look and give me an estimate. They agreed that because the rest of my carpet was so clean it didn't seem right that the spot would appear. They did clean it for me and it looks just like the rest of my carpet. It took the protectant off, but at least I should be good for another 6 months. They also took the time to explain that although they had removed the residue from the carpet, there could be some getting to my carpet from my tile. They showed me a clean rag run across my clean floor that had build up on it. I am cleaning my tile, now that I know and it should solve the problem. I really appreciated this team taking the time to teach me and also to clean that small area. They did an excellent job.
Our technicians were very knowledgeable and helpful and timely. We will recommend to others on our own. Thanks so much to Darwin and Randy!
I like that Zerorez doesn't use harmful chemicals to clean my carpets and upholstery. The stains come out, heavy-traffic areas look like new, and there are no residue or odors.
The fact that you use no chemicals is great. I have an 8 month old And I can appreciate the green factor. Also the service techs that came by in my opinion by far are some of the best customer service oriented folks. Both were awesome. Need to take care of the two so you do not loose such great help
The carpet is not left wet and feels/looks clean immediately.
called for appraisal and they showed up to clean !!!!!!!!!!!! price for tile was way too much !
They did an excellent job in my rug and made my tile in my kitchen and hallway look brand new!! The technician was great and helpful!! Thanks and I will use you guys again!!
They clean very well and are very safe for children. Also very customer friendly associates that you have.
Oh my! Where do I start? From the professionalism of the staff that set up the appointment, to the very kind, thorough job by the individual that actually came and did the carpet. My carpet looks and feels new.
I love how no chemicals are added to the carpet.
No chemicals just pure clean cleaning!
I have used your company 2 times and both times y'all have done a wonderful job.
You sent me a clean cut young man with a friendly, trusting personality who showed respect for my home and my thoughts and wishes. Kuddos for hiring the best!
The quick response to correcting the lack of quality in the first visit.
Great products!! Cesar came and spot treated and all pet stains were GONE!!
no chemicals
On time
Excellent service
Great results .... Thank you Cody!!!
Have used you several times and totally satisfied each and every time
It works and cleans the carpet and tile very well.
Competent and efficient.
Everything!
Very clean carpet and good service
Have not had the service yet, but the representative that came to give the estimate was knowledgeable and courteous. I plan to use the service in the next couple of weeks and got the recommendation from friends and neighbors.