Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83433 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 23, 2013 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked great! The serviceman came on time, went to work immediately! "Ricky" (I think) was really nice and did a really good job for us!!!!

Report a concern   October 23, 2013 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and technician professional.

Report a concern   October 23, 2013 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Coourtesy of the staff who came to my home. Well versed in their service and information.

Report a concern   October 23, 2013 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extremely impressed with the excellence of service, professional treatment from start to finish. Great job on some tough stains and the carpet technician was excellent as well (give him a 10 also)

Report a concern   October 23, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is so clean and the pet stains are mostly gone.

Report a concern   October 23, 2013 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always friendly, professional service and I trust that it is the best way to clean our carpet. It always comes out looking brand new...three kids can do some damage!

Report a concern   October 23, 2013 — Rated 10 out of 10 by Heath Winnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pretty much everything. The guy was nice and very informative and the carpet looks good!

Report a concern   October 23, 2013 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous attendents, simple process

Report a concern   October 23, 2013 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very pleased with Andrew, the technician, who serviced us. The products used were extremely good. If, at some future time we need the services of your cleaning service, we will most certainly call on you.

Mrs. Name removed

Report a concern   October 23, 2013 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explained what the tech would do and he did it quickly and thourghly.

Report a concern   October 23, 2013 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, quick, good value.....and we weren't pressured to switch to other products or services.

Report a concern   October 23, 2013 — Rated 7 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't look at my receipt until the technician had left but I was overcharged by $60. I had 4 rooms treated due to pet stains. I had a coupon for buy three rooms and get the fourth room free but that did not happen. The technician was very nice and professional. I think this was probably just a mistake.

Report a concern   October 23, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the carpets cleaned shortly after moving in in April by another company. It doesn't even compare to the way my carpets look after Zerorez.

Report a concern   October 23, 2013 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional people. Carpets look brand new when y'all are finished!

Report a concern   October 23, 2013 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! I'm very please with the carpet!

Report a concern   October 23, 2013 — Rated 10 out of 10 by M.K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean everything is when you're done. The carpet looks new. I particularly enjoyed the technician we had this time.

Report a concern   October 23, 2013 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap residue.....friendly workers

Report a concern   October 23, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representitive was very professional and did the most through job that I've ever had done. NO ONE has ever cleaned my carpets this clean! Everyone noticed the difference! I'm telling all my friends! Thank you Zerorez!!! I'll only use you in the future.

Report a concern   October 23, 2013 — Rated 8 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Everyone I interacted with was professional and courteous. The overall service was great. It would be good to provide a price menu that provided flexibility.

Report a concern   October 23, 2013 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul and Jeremy seemed to be knowledgeable about their work,and they were very friendly.

Report a concern   October 23, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, courteous and good service

Report a concern   October 22, 2013 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was amazing! The sample area that they cleaned to give me an idea of how it would look, was such a stark difference to the rest of the floor it was unbelievable. The floor looked 100% better when it was all finished. Brighter and cleaner.

Report a concern   October 22, 2013 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I LIKE YOUR SERVICE AND ALWAYS RECOMMEND YOU
BUT...
Where is my Fuller's gift certificate please????????????????????????????

Report a concern   October 22, 2013 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service & super clean

Report a concern   October 22, 2013 — Rated 9 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

honesty

Report a concern   October 22, 2013 — Rated 10 out of 10 by P.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   October 22, 2013 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left behind. Carpets feel clean after treatment.

Report a concern   October 22, 2013 — Rated 5 out of 10 by L.A.B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used other companies that were able to eliminate stains that were much worse than the stains Zerorez was not able to remove.

Report a concern   October 22, 2013 — Rated 10 out of 10 by F.A.S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the method of cleaning - safe for pets.
The spots were removed and the carpet feels soft and is clean.

Report a concern   October 22, 2013 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you stand behind your workand give good service. Also your phone personel are very curteous!


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