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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No water and your staff was very knowledgeable
You have a great product
Carpeting & rug are really and keep looking that way longer. Service is always professional and friendly.
Very professional staff that explain things as they go. The carpets are treated and cleaned with great products that don't leave a "perfume" cover.
We had zero furniture to deal with. I think you should have a discount for that. $230 for 40 minutes seems excessive to me.
The technician was very professional and he did a wonderful job. Our carpet looks Great. He completed all four rooms in a relatively short period of time.
that you stand behind what you do. when the urine stain from the dog didn[t come out, you didnt make me pay for it. that;s as fair as one can be and I was grateful. thanks, First name removed
My mattress still has visible stains on it. I was disappointed because they did such an awesome job on our carpet but the mattress not so much.
Chris was very efficient. My husband thinks the carpets look even better this time than last year when we had your company come. The rugs seem to dry faster this year also and we could put things away sooner. I like the bottle of cleaner I got and I have already found uses for it.
Green pet friendly
I like that Zerorez because chemicals are not being used. Always great friendly service.
no residue. good worker
Personnel courtesy & assistance.
While I expected the cost of the service to be a little higher than what was quoted on the phone, it was almost $100 more than I expected. I still don't have the receipt to understand why. I really think the telephone estimates need to be more realistic.
Always polite and professional. technicians are friendly and listen to customer questions and concerns
AJ did an amazing job cleaning our carpets! He is a great guy who genuinely cares and was professional as well!!!
Ron was great and explained everything to me. He pointed out all of the pet stains that I couldn't see and now I know the carpet is clean.
Be more specific on the time that the tech will arrive. This is the 2nd year in a row that there was a delay in the arrival time.
I called before 8:30AM because we had dropped a GALLON of paint on the carpet and we had service before 11;00AM. Cleaned the entire down stairs and still had a really great price. Now I know that Zerorez really can get oil paint out of the carpet..This the second time we have used the services. We would never think of trying anyone other than your company.
Fast, professional, good.
it got blood out of my wool carpet
Thoroughly explained and demonstrated... Anthony was quite knowlegable and helpful and made my decision to use your services seem like the only answer for my needs.
The second time I used your service I got the carpets cleaned to my satisfaction. The first time I was not satisfied since the technicians did the job so quickly that the carpets were not thoroughly cleaned.
The products are environmentally friendly.
My carpets looked clean for the first time!
For carpet cleaning, the pricing is very competitive and the service technician was very helpful. I wanted to have my tile cleaned and sealed, but the cost is prohibitive for me at this time.
The technician was fantastic and it's the first time that I had carpets cleaned where they still look as good as the day they were cleaned. Usually spots start to come back. Love it, also no smell and no mess, dried quickly
Excellent carpet cleaning by knowledgeable, effecient, personable staff.
Carpet were cleaner than any of your competitors ever did them.
The fact that I don't have to call back after only 2 or 3 weeks to have the service performed again. We have used other companies in this area but what they use to clean with calls the dirt again like it was not just cleaned.