- Phone: (214) 372-5326
- Visit Website
based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that it is green friendly and non-toxic. The technicians were very knowledgeable and friendly,
I liket that you use not chemicals in your cleaning process.
I like knowing that my house is cleaned deeply and that there is no dirt hiding in my carpets.
I would like to see if you could send the guys back out to try to remove some stains from one of the rooms. Please call me to discuss.
Phone number removed
Service and the way Darwin did his job were excellent.
Fast and carpet is clean.
Tech was very knowledgeable and polite, great experience.
Your people are outstanding and know what they are doing.
We did not receive a e-mail receipt as promised and still have a few stains!
Paul the technician was very knowledgeable and helpful. They worked quickly with little disruption and made suggestions for needed additional services without being blatantly upselling.
Another good experience. Give Paul an "atta boy"!
The technicians were polite and respectful of the clients home. They did a good job especially in the Dining room where red wine had been spilt on thee carpet.
Carpet was actually clean and not stiff after drying. The service tech was on time and he answered my questions and was completely professional.
Thorough cleaning
It's a quality service at a reasonable price.
Best method for cleaning carpets hand down.
Anthony was great, he came in talked about what we wanted to do and did it right. He never tried to sell me a bunch of stuff I did not ask for, he was honest and very professional. I was always very skeptical the carpet cleaning business and you guys changed that attitude. Having him come back to do the rest of the house in a few weeks.
Thanks
First name removed & Amy Last name removed
Sachse
Quick, no chemicals
Professional technicians and very clean carpets.
The Zerorez tech picked a stain on my carpet to test and your cleaning system could not remove the stain. I called a competitor and the test spot came clean. We are happy with their results.
Roy provided me with flawless professionalism. He explained everything up front and made several helpful suggestions. He was completely thorough. He was so wonderful cleaning my carpets. We also discussed the tile in my kitchen and I decided to let him do it that very night. I watched work so effortlessly hard. He impressed me so that you would think he was cleaning the tile in his own home. He even got on his hands and knees to work on a specific stain. I will sing his praises to Facebook and the moon. I will be calling Zerorez for him to do my hard wood floors. He was terrific.
not add fuel surcharge to advertised special pricing.
My rug is cleaner than it was. The serviceman (Cesar) was very knowledgable about the products and services.
Professional, clean, respectful provider. He was fast and thorough and left a very clean carpet.
This is by far the best carpet cleaning service that we have ever experienced. You could see that your employee, Cody, took great pride in his work and did an excellent job.
The carpets look and feel very clean afterwards.
However, the technicians never seem to know about the current promotions in the area. The last three times I've had my carpets cleaned, there was a promotion with Fuller's Jewelry. I've never received the gift certificate, even after mentioning it. Not a big deal, just think the technicians should be aware of what the company is promoting and how to access it. (660 AM The Answer and WBAP) Thanks!
Cameron was great. Products are enviro friendly, good price!
I have been pleased with the professionalism of the company. The process is clean and the results are great. Cody always does a great job.
The Results....
There are no harsh chemicals used to clean the carpets. The scheduling staff and the technician who cleans the carpets are very pleasant to deal with. The service is prompt.

No chemical odors, just clean carpet after done :-)