Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Tracy DeVaul Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical odors, just clean carpet after done :-)

Report a concern   January 17, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is green friendly and non-toxic. The technicians were very knowledgeable and friendly,

Report a concern   January 17, 2014 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liket that you use not chemicals in your cleaning process.

Report a concern   January 17, 2014 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like knowing that my house is cleaned deeply and that there is no dirt hiding in my carpets.

Report a concern   January 17, 2014 — Rated 8 out of 10 by J.A.J.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would like to see if you could send the guys back out to try to remove some stains from one of the rooms. Please call me to discuss.
Phone number removed

Report a concern   January 17, 2014 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and the way Darwin did his job were excellent.

Report a concern   January 17, 2014 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and carpet is clean.

Report a concern   January 17, 2014 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable and polite, great experience.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Bill McLean Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are outstanding and know what they are doing.

Report a concern   January 17, 2014 — Rated 5 out of 10 by W.A.P.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We did not receive a e-mail receipt as promised and still have a few stains!

Report a concern   January 17, 2014 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul the technician was very knowledgeable and helpful. They worked quickly with little disruption and made suggestions for needed additional services without being blatantly upselling.
Another good experience. Give Paul an "atta boy"!

Report a concern   January 17, 2014 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were polite and respectful of the clients home. They did a good job especially in the Dining room where red wine had been spilt on thee carpet.

Report a concern   January 17, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was actually clean and not stiff after drying. The service tech was on time and he answered my questions and was completely professional.

Report a concern   January 17, 2014 — Rated 9 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough cleaning

Report a concern   January 17, 2014 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's a quality service at a reasonable price.

Report a concern   January 17, 2014 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best method for cleaning carpets hand down.

Report a concern   January 17, 2014 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was great, he came in talked about what we wanted to do and did it right. He never tried to sell me a bunch of stuff I did not ask for, he was honest and very professional. I was always very skeptical the carpet cleaning business and you guys changed that attitude. Having him come back to do the rest of the house in a few weeks.
Thanks
First name removed & Amy Last name removed
Sachse

Report a concern   January 16, 2014 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, no chemicals

Report a concern   January 16, 2014 — Rated 10 out of 10 by L.M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians and very clean carpets.

Report a concern   January 16, 2014 — Rated 0 out of 10 by T.N.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The Zerorez tech picked a stain on my carpet to test and your cleaning system could not remove the stain. I called a competitor and the test spot came clean. We are happy with their results.

Report a concern   January 16, 2014 — Rated 10 out of 10 by Roxanne Pizzetti Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Roy provided me with flawless professionalism. He explained everything up front and made several helpful suggestions. He was completely thorough. He was so wonderful cleaning my carpets. We also discussed the tile in my kitchen and I decided to let him do it that very night. I watched work so effortlessly hard. He impressed me so that you would think he was cleaning the tile in his own home. He even got on his hands and knees to work on a specific stain. I will sing his praises to Facebook and the moon. I will be calling Zerorez for him to do my hard wood floors. He was terrific.

Report a concern   January 16, 2014 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

not add fuel surcharge to advertised special pricing.

Report a concern   January 16, 2014 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rug is cleaner than it was. The serviceman (Cesar) was very knowledgable about the products and services.

Report a concern   January 16, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, clean, respectful provider. He was fast and thorough and left a very clean carpet.

Report a concern   January 16, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is by far the best carpet cleaning service that we have ever experienced. You could see that your employee, Cody, took great pride in his work and did an excellent job.

Report a concern   January 16, 2014 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look and feel very clean afterwards.

However, the technicians never seem to know about the current promotions in the area. The last three times I've had my carpets cleaned, there was a promotion with Fuller's Jewelry. I've never received the gift certificate, even after mentioning it. Not a big deal, just think the technicians should be aware of what the company is promoting and how to access it. (660 AM The Answer and WBAP) Thanks!

Report a concern   January 16, 2014 — Rated 10 out of 10 by Allen and Jodi Wiliamson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cameron was great. Products are enviro friendly, good price!

Report a concern   January 16, 2014 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been pleased with the professionalism of the company. The process is clean and the results are great. Cody always does a great job.

Report a concern   January 16, 2014 — Rated 10 out of 10 by J.S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Results....

Report a concern   January 16, 2014 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are no harsh chemicals used to clean the carpets. The scheduling staff and the technician who cleans the carpets are very pleasant to deal with. The service is prompt.


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