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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet always looks very clean when they
Are cleaned by Zerotez. Rubin did a great job.
Everything.
Clean and fast
They arrived on time and did a very nice job. The carpet looks so much better.
The two young men were very courteous.
No chems
Quick and easy, no chemicals, professional technicians and great results.
Professional technicians; always on time; courteous and friendly. Carpets always look good after cleaning.
it cleans a 100% and leaves no odor
It's Green and the carpets usually come out very nicely.
Wife likes your no chemical approach. Joseph was very professional and knowledgable.
Knowledgeable, professional and actually interested.
No soap, no residue. Most of all - very professional and very nice people. Cudos to Regan. I have our carpets cleaned twice a year and look forward to his return.
Technician was very professional. 8 year old carpets look like new!
Friendly staff, and I haven't seen a "reasonable" stain that didn't come up.
Friendly technicians and your product actually cleans the carpet.
EFFICENT AND PROFESSIONAL
Fast, friendly & professional.
The lack of chemical use is my primary approval to hire ZeroRez for my carpet cleaning needs. Their staff explains the details and have knowlege of what they are doing. The last time we used them I noticed that the carpet stayed clean longer and the stains do not show up/resurface after a couple of weeks, like it does when the other company uses chemicals.
Thank you ZeroRez
No chemicals!
Very professional, gave me a call when to expect serviceman and he arrived on time and did a great job.
There are stripe marks left in the carpet. I would like to see if anything can be done
Nice service man, Keith.
The main thing is that the carpet is clean and looks like new. I also liked that the technician didn't spend a lot of time pushing additional services on me. He made me aware of the additional services without using a hard sell approach that really turns me off.
If we had been told by the person on the phone and also the tech when he arrived that the pet stains could not be removed--then I may not have had the carpets cleaned--I just remembered that on all the radio commercials they all stated all stains could not be removed. Paying 200.00+ dollars and still not cleaned was disappointing.Tech was nice and was on time.
No residue or soap left in carpet
Carpets look really clean. All stains were removed. Tech was very efficient and polite. My only concern was that he cleaned the front area rug for me and it sits on a wood surface. The moisture went all the way through even though he said it would not. I had to remove the rug while it dried in order not to affect my wood floor. However, he cleaned that rug for free as a "thank you". I do appreciate that very much, just glad I doubled checked. Could have discolored my wood floor. All in all, am very pleased and would highly recommend. Thanks you.
Fast,easy and clean
I have pets and the service with the extra feature resolved pet issues the tech was pleasant and knowledgable
So far the carpets are very clean and I will be looking to see that the dirt "attraction" is really not there. The services provided by Michael were very professional, friendly, courteous, and cooperative. I
The technicians that administered the cleaning (Joe and Jason) were very knowledgeable and well trained about carpet cleaning. I especially like there were no shampoos and chemicals applied to the carpets and upholstery. I appreciated your team took special care in protecting my home with corner protectors as well. I have already started sharing the great experience I had with your company. You will hear from me and I'm sure my family and friends for future cleaning needs.