Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 24, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very effective

Report a concern   January 24, 2014 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, sent confirmation via email reminder with directives on the expectation of the service, a phone call confirmation, and a reasonable availability window of less than 3 hrs. The customer service was outstanding with the associate that worked on our home (Tim on 1/23/14 6:30pm)

Report a concern   January 24, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and very friendly.

Report a concern   January 24, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with how good the carpets looked after they were cleaned and even more so the next day. I feel like my carpets are truly deep down clean instead of just clean on the surface.

Report a concern   January 24, 2014 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was easy and you were out the very next day for service. He cleaned efficiently and expertly with a very pleasant attitude, and it was dry in less time than we had anticipated. We are very pleased with the results and will use your service the next time we need our carpets cleaned.

Report a concern   January 24, 2014 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are always courteous and do a good job.

Report a concern   January 24, 2014 — Rated 10 out of 10 by Fran Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no detg left on carpet

Report a concern   January 24, 2014 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service

Report a concern   January 24, 2014 — Rated 8 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

It would be helpful to put the types of services offered and their prices on the website so that you don't feel blind-sided when the cleaners are standing in your living room.

Report a concern   January 24, 2014 — Rated 8 out of 10 by U.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Try to clean carpet closer to baseboard

Report a concern   January 24, 2014 — Rated 10 out of 10 by Dave Mack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of the work and knowledge of the technition (Cesar Sierra)

Report a concern   January 24, 2014 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good price, good workmanship, friendly staff, on time.

Report a concern   January 24, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green

Report a concern   January 24, 2014 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was excellent and very professional. Prompt, courteous and friendly. The carpets look great and were dry much quicker than any other company that I tried.

Report a concern   January 24, 2014 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly and thorough! thx guys

Report a concern   January 24, 2014 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick easy and dries quicy

Report a concern   January 24, 2014 — Rated 9 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The initial customer service for setting up the date and time of service was less than satisfactory but the technician who cleaned our carpets more than redeemed the company as he was very courteous and worked incredibly hard to get our carpets as clean as possible.

Report a concern   January 24, 2014 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and refreshing. Nice and pleasant associates, very helpful

Report a concern   January 24, 2014 — Rated 10 out of 10 by Betty Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that my carpet gets so clean and that it doesn't have that soapy residew.

Report a concern   January 23, 2014 — Rated 10 out of 10 by Marcela Rhoads Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our carpet always looks like new after you leave!

Report a concern   January 23, 2014 — Rated 5 out of 10 by K.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Do not like the smell and too expensive

Report a concern   January 23, 2014 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price is right, polite people work for you, Carpets look great when they are done.

Report a concern   January 23, 2014 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CLEAN AND GREEN. THOROUGH, CARING AND FRIENDLY SERVICE. I WOULD LIKE TO BE INFORMED OF SPECIALS ESPECIALLY SINCE I USE YOU OFTEN.

Name removed

Report a concern   January 23, 2014 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell after the cleaning process
Professional, helpful technicians

Report a concern   January 23, 2014 — Rated 4 out of 10 by C.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

When I called in I told the csr tech that I had mold on a mattress but when the tech arrived and took one look at the mattress he say he couldn't touch it. I did ask that he send me an email stating what he found and still haven't received anything.

Report a concern   January 23, 2014 — Rated 10 out of 10 by Kristin Fessenden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do not use harsh chemicals, yet they do the job! I feel good knowing my carpets are CLEAN and my kids and pets are SAFE!

Report a concern   January 23, 2014 — Rated 10 out of 10 by Jill Wylie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the results are so good and the workers have been so friendly and helpful!

Report a concern   January 23, 2014 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the "no-chemicals" cleaning products. I also really like and appreciate the attitude of the workers.

Report a concern   January 23, 2014 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service people and excellent cleaning!!

Report a concern   January 23, 2014 — Rated 10 out of 10 by Laurie Mah Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!!! Our carpets look brand new! You did an excellent job!


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