Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83438 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2013 — Rated 10 out of 10 by William Poncik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Carpet looked great. I also had you clean my ducts and tile in my kitchen. Your representative was extremely cordial and helpful in making the decision to have the work done. He acted very business like and should be commended on his work ethic and his salesmanship as well. I was very pleased with the results and will recommend the Company to others that have the need to have their carpet and/or ducts cleaned.
Suggesion: You should add window cleaning inside and out along with wood floor cleaning. That way you will have covered everything that the inside of a house would need. I had this work done to have the house ready to be leased. Thanks again for all of your good work.

Report a concern   November 8, 2013 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly technicians, superior product, double brush

Report a concern   November 8, 2013 — Rated 10 out of 10 by Walter Leavitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job was done RIGHT! I could not have recieved a better cleaning from any other company in the business. The maintenance man, Ron, cleaned my home like it was his own. The cost was more than reasonable and the results were much higher than expected. Thank you, vdery much!!!

Report a concern   November 8, 2013 — Rated 10 out of 10 by Jean Littlefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it got up an oily stain and overall carpet looks new.

Report a concern   November 8, 2013 — Rated 8 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had cleaning done twice in the last few weeks through your commercial department. Both times I was told I would get a call back that day, but did not. I had to call back the next day after not hearing from the representative.

Report a concern   November 8, 2013 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My husband said the tech did a great job.

Report a concern   November 8, 2013 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Friendly staff

Report a concern   November 8, 2013 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's CLEAN.... nuf ssid. Daniel was very friendly and efficient.

Report a concern   November 8, 2013 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was quick and easy. Phone updates are great, with friendly folks, and Reagan was awesome! The carpet cleaning was quick and it looks great!

Report a concern   November 8, 2013 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly people on the phone, and the carpet cleaning service is fast, effective, and the cleaning guys are super friendly!

Report a concern   November 8, 2013 — Rated 7 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am please with the cleaning my carpets received, however I was SHOCKED when I was made aware of the cost for the treatment for pet stains. I did not get this information until the technician was at my house, and the original cost was quoted at $100.00 per room shocked me. The price was cut to $100 for all 3 rooms, but that even seems excessive, especially not having been informed of this cost before the technician arrived.

Report a concern   November 8, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the carpet very clean!

Report a concern   November 8, 2013 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great communications. Really clean carpet. Nice, professional employee. very clean carpet.

Report a concern   November 8, 2013 — Rated 10 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable and did an excellent job. Got the floor really clean.

Report a concern   November 8, 2013 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service tech

Report a concern   November 8, 2013 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.
Professional workers.

Report a concern   November 7, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

iTS CLEAN AND QUICK

Report a concern   November 7, 2013 — Rated 10 out of 10 by Deborah Blair Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective product/service/cleaning
Professional serviceman

Report a concern   November 7, 2013 — Rated 8 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

There are still some spots in my carpet that did not come out

Report a concern   November 7, 2013 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

chemical free

Report a concern   November 7, 2013 — Rated 7 out of 10 by S.D.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Offer more specials/discounts for the grout cleaning.
Also, find a way to get the hard-to-reach places along wall edges and in corners.

Report a concern   November 7, 2013 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels great and so far the stains have not reappeared. The technicians were great and did a good job. Quick and efficient!

Report a concern   November 7, 2013 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product great and the young man that did the job was great.

Report a concern   November 7, 2013 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They just seem to clean carpeting better than anyone else we've tried.

Report a concern   November 7, 2013 — Rated 8 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Love the results but areas were pretty wet still when the technician left. I am very satisfied with the work. Chris Rivas did a great job.

Report a concern   November 7, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, professional service people. Joseph was very thorough.

Report a concern   November 7, 2013 — Rated 7 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide the price per square foot to re-stretch carpet on first phone call. I was given the price once the tech was on site. I found it quite pricey, however, I had already moved things out of the rooms and wasn't in a position to deny your price. I would have been inconvenienced another day to get someone else out to do the work. Overall, the tech was very efficient and I am pleased with the job...just felt I overpaid for the stretching!

Report a concern   November 7, 2013 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and no chemicals used.

Report a concern   November 7, 2013 — Rated 6 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

SOME HIGH TRAFFIC AREAS WEWE NOT CLEANED WELL. I CLEANED THEM MYSELF AFTER TECH LEFT.

Report a concern   November 7, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets seemed cleaner and plush than with other carpet cleaning companies.


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