Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83447 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2013 — Rated 10 out of 10 by Randy R. Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs always friendly and carpets clean up great

Report a concern   November 20, 2013 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cody was fantastic. Very hard worker. Never stopped
Till job was done. Carpet looked like new.

Report a concern   November 20, 2013 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet gets super clean. Technicians are nice, friendly, and knowledgeable.

Report a concern   November 20, 2013 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable and did an excellent job. The carpet looks wonderful. Very happy!

Report a concern   November 20, 2013 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpet, stains are 95 percent removed (much better than the last company. I have already recommended you!

Report a concern   November 20, 2013 — Rated 10 out of 10 by I.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You stand behind your work.

Report a concern   November 20, 2013 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient & very helpful associate.

Report a concern   November 20, 2013 — Rated 1 out of 10 by L.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We do not feel that it is as clean as it should have been. Especially in the area we paid extra for pre treatments.
Broke cross and knocked off lamp from table.

Report a concern   November 20, 2013 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my carpets are very clean and I love it that there was no chemical odor. I will definitely be calling zero rez again!

Report a concern   November 20, 2013 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i liked how clean the carpet was after they were finished.

Report a concern   November 20, 2013 — Rated 10 out of 10 by Don Bass Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the use of basically "HOT" water to do the cleaning instead of the use of "soapy water". I like the feel of the carpet after it dries.....just like it was when it was installed, not the "crunches" after other competitors products were used.

Report a concern   November 20, 2013 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleanliness of the carpet after you had finished. Every single spot in every single room was removed. I also was very impressed by the technician. He was fast, thorough, professional and was completely knowledgeable regarding his job. Compared to other carpet cleaning companies that I've used in the past, Zerorez is head and shoulders above your competition.

Report a concern   November 20, 2013 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice young man who did an excellent job, new home Owners liked the carpet & tile, thank you BJ Last name removed

Report a concern   November 20, 2013 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   November 20, 2013 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech did a fantastic job

Report a concern   November 20, 2013 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez service technician was very helpful, professional and courteous. He did a great job and our carpets look great!

Report a concern   November 20, 2013 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are very effective at cleaning my carpet. The tech was knowledgeable and friendly. He worked very hard to do a good job. I have used him before and will always request his services.

Report a concern   November 20, 2013 — Rated 5 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were quoted one rate and then when the Service Tech showed up to do the work he quoted a higher price. The service tech that showed up was not the same service tech that provided the quoted rate. I contacted the manager and rescheduled for a differerent day and he agreed to give me the quoted rate. What a inconvenience. The service technician who provided the initial quote ended up coming to my house the second time and did a great job as well as his co-worker.

I just will think twice in the future before using ZeroRez or referring anyone to Zerorez because I feel like you all are all about the money. When a price is quoted it should be honored regardless of who quoted it.

Report a concern   November 20, 2013 — Rated 5 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Workers were polite and professional. They cleaned four large rooms in 38 minutes so I wonder how clean your system gets the carpet. They worked steadily but made no effort to clean closets or other small areas that could have been included in the job.

Report a concern   November 20, 2013 — Rated 10 out of 10 by Chuck Brichta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

REAGAN DID A GREAT JOB, VERY HELPFUL AND WAS PLESANT

Report a concern   November 20, 2013 — Rated 10 out of 10 by C.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell

Report a concern   November 20, 2013 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and friendly service. Carpets look good.

Report a concern   November 20, 2013 — Rated 10 out of 10 by Jo Engel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always appreciate your help with my carpet - the young men that come and do the work are always so helpful and polite. I love my carpet now - I get it done once a month, since we have 3 dogs - the carpet is amazing.
thank you again,
Debra

Report a concern   November 20, 2013 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Service and friendly technician

Report a concern   November 20, 2013 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It takes the stains out and it lasts a long time.

Report a concern   November 20, 2013 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable Technician. prompt arrival. quick yet effective cleaning

Report a concern   November 20, 2013 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was very knowledgable about his business and did a splendid job.

Report a concern   November 20, 2013 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ken did a great job! He explained the extra cost of the pet stains and did a wonderful job cleaning the carpets. He was courteous and knowledgeable. I would highly recommend him! Thank you!

Report a concern   November 20, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, knowledgeable excellent work

Report a concern   November 20, 2013 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work well.


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