Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85066 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 29, 2014 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When you do a thorough job. The floors show you have been there.

Report a concern   January 28, 2014 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No shampoos used.

Report a concern   January 28, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Did what they said what they would and for the price quoted. Easy to deal with. Did a good job

Report a concern   January 28, 2014 — Rated 9 out of 10 by Sandy Webb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You came back and fixed the problem!

Report a concern   January 28, 2014 — Rated 10 out of 10 by H.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are non toxic and do not have a lingering odor.

Report a concern   January 28, 2014 — Rated 10 out of 10 by W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning really works.

Report a concern   January 28, 2014 — Rated 10 out of 10 by Milton Stegall. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very happy with the service . And how nice and clean the carpet is.

Report a concern   January 28, 2014 — Rated 10 out of 10 by Doug Sward Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no (little) residue

Report a concern   January 28, 2014 — Rated 9 out of 10 by Kevin Cobb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jason and John were very professional and helpful.

Report a concern   January 28, 2014 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That no chemicals are used.

Report a concern   January 28, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the result of the carpet cleaning. James was very nice, efficient and performed his job very professionally. I will call zerorez again.

Report a concern   January 28, 2014 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very good and techs are always professional

Report a concern   January 28, 2014 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick clean and the service man answered all queswtions and was very knowledgeable plus polite.

Report a concern   January 28, 2014 — Rated 2 out of 10 by C.B.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

One of the workers broke my lamp. He said it would be replaced and we have not heard from zero rez or anyone regarding replacing the lamp. I find this very distrubing and would appreciate the lamp replaced. I had used this company before and was pleased but after breaking my lamp, not replacing it, and not contacting me I will probably not use this company again.

Report a concern   January 27, 2014 — Rated 10 out of 10 by Tammy Miller. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean everything looks, feels, smells! This is my second time to use zerorez, first was back in October 2012, with carpet and upholstery cleaning for sofa. This time was carpet and tile, I am so pleased with the services provided.

I have recommended Zerorez to several people, which 3 have recently had services and are thankful for the recommendation. Hearing them all rave, made me realize it was about time to have you all out again.

Thank you for the wonderful customer service, and your techs are great and seem genuinely happy with their work!

Report a concern   January 27, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgable staff

Report a concern   January 27, 2014 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very knowledge, polite and helpful.

Report a concern   January 27, 2014 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgable and attention to details.
Please dedicate this credit to my friend Mona Liza S Gaskins for showing her house after using Zero Rezz services to clean her stained carpet and we were very impressed with the results.

Report a concern   January 27, 2014 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results.

Report a concern   January 27, 2014 — Rated 9 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Techs are always prompt, friendly, and do a great job on the carpet.

Report a concern   January 27, 2014 — Rated 10 out of 10 by W.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was very personable and friendly. Worked efficiently, and effectively. All stains were removed from the carpet. We had grease (as in heavy vehicle type grease), and some small blood stains from when husband cut his toe. Rest was just dirty from use and foot traffic. All the stains etc are gone, we now have a really clean carpet.

Report a concern   January 27, 2014 — Rated 10 out of 10 by B.A.B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap left in carpet
the technician was very nice and did a good job.
I was not prepared for the extra cost of my area rug
last time they added it in as a room cost I guess
since we only had one room done first time and paid 126

Report a concern   January 27, 2014 — Rated 10 out of 10 by Sylvia Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First, I wish to commend your employee, D.C., who showed real professionalism and courtesy. His approach of hard work and knowledge of your product is refreshing to find in today's business world. Second, the cleaning process resulted in my 15-year old carpets looking better than I ever thought possible. Also, D.C.'s work on my tile floors was excellent and they, too, appear much improved. I will definitely recommend Zerorez to acquaintances and family. Your company will get my business in the future. Thank you for a job well-done.

Report a concern   January 27, 2014 — Rated 9 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service providers have been kind and courteous. They have been efficient and removed a stain I did not think would come out.

Report a concern   January 27, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very happy with the tech, he was great. We did pay a lot extra to pretreat some pet stains and they came back up, was a bit disappointed with that since we paid so much extra

Report a concern   January 27, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and competent service. Good results!

Report a concern   January 27, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the company is "green". Tecnician, Andrew was knowledgable and very thorough. Carpet looks very good!

Report a concern   January 27, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That the techician realized the results that were required.

Report a concern   January 27, 2014 — Rated 10 out of 10 by Rebecca Easterwood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no residue and the people you send out are awesome. I have only one complaint. Everything was awesome except one room and one stain. It seemed after the carpet dried there was a stain that I did not see there before. maybe the process brought it to the surface...anyway it wasn't there before the cleaning. all else was great. I had a 6x6 foot rug cleaned also (as an addition) and it cost me almost as much as 3 rooms. I thought that was a little steep.

Report a concern   January 27, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hey, why not include what we like about your service associates! I loved the courteous nature of the woman I spoke to when I requested an earlier appointment, to the call from Sam and Zerorez would be at my home within 30 minutes and then to have Joe Martin once again was terrific. He did a fabulous job on our carpets and my tile floor looks brand new after all the holiday traffic. I am a huge support of your services and tell everyone I can when an opportunity presents itself.


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