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based on 83447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks new after being cleaned!!!!!
It was very thorough, and the service was friendly, and professional.
Was not expecting the price. Had a deal for $99 total ended up being $360. Extremely outrageous. And the stains are still there. Carpet looked great while tech was still here and wet. As soon as it dried it looked exactly the same. Very disappointed.
Efficient, reliable service and a clean soft carpet when the work is done.
The carpet cleaning system is chemical free and carpets dry quickly. Your employees are always polite, professional and courteous.
Your service technician, jaime, was GREAT! Job well done! Looks great!
excellent service and excellent results
No chemicals, good service and job well done.
The service was EXCELLENT!!!!!!!!!!!!!!!!!!!!!! My carpet was very old and it looks amazing. I am extremely please with this process. Thank you so much. Your team that came out was not only professionaL, but friendly and knowledgeable.
Our carpet looks new! I really did not expect such a transformation. The technician, Jonas, did a fantastic job in a short time with our stained carpet. He was friendly, helpful and efficient. I will recommend you to my friends and family!
A.J was very nice and considerate of what needed attention in my home.
Friendliness & professionalism
It was fast, very friendly service. I really like that it's non-toxic and that it's better for the carpet too.
The service tech was very good and we have always been very satisfied with Zerorez. This morning we both got up and saw that the hallway was all brown. It looked line someone had walked through mud and then the house. We have 3 dogs but they are only allowed on the tile floors now and were crated all night. Something must have been in the water or chemicals. I used a Bissell carpet cleaner and cleaned it with water. For $312 that we paid I would have expected more.
Friendly employees.
Four rooms were cleaned and cushions. In one of the rooms we have a couple of stains that weren't removed.
Your employees are always super friendly, quick to clean, and knowledgeable.
I was the last on his route for the day, but you would have no idea. He showed up in a great mood ready to get to work, and make sure all my questions were answered. I would not hesitate to use or recommend your services again.
Almost all spots are gone. Service provider arrived on time. Would like to have a copy of the charges and my payment
I liked the fact that the carpet looks great and wasn't too wet when he was done. I still smell the dog smell I was hoping the odor would be better.
Fast courteous service and got out almost all spots
My furniture looks brand new.
in and out. didnt damage anything.
I still think the price per stair is too high..
First name removed
Really didn't get the stains up as well as I had hoped
Fabian was great. The rugs look great - Thanks!
Clean and green
clean and does leaves the carpets dry
I spent a lot more money than I planned to.
Quick and effecient and was very professional. The company kept me informed of where they were at timewise, and let me know of any earlier appt if I wanted it. Will use them again when my carpets needcleaning again!
That the services were provided as was stated. There was not a hard upsale.There were no unanswered questions.