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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The representative who cleaned my carpets did a great job explaining how zerorez worked. He was very polite and did a good job.
I like the no chemicals aspect. Technicians have always been efficient, respectful and competent to get the job done quickly and well.
It worked. Our carpet is 20 years old and your process works in making it look good!
Kyle did an outstanding job, both in cleaning the home and representing Zerorez as a company.
The carpet looks great and our serviceman provided information about what he was doing.
Ease of making appointment, explanation of charges at appointment time, confirmation and reminder of appointment, technician calling ahead and on time. technician's analysis of job and explanation of additional charges, technician performed job completely and quickly.
On time and professional attitude. Did an very good job.
Serviceman were very knowledgeable and friendly. they did an excellent job and did not leave until I was totally satisfied.
I like the fact that no chemicals are used in the cleaning
Technicians were very prompt and professional.
Customer service
Very courteous staff, great result and environmentally friendly.
While watching the process, I have to admit that I was really impressed with the whole cleaning process. When I returned the next day I did find the carpet clean but found smells of a dog, and smoke ect..
Very nice service man. Carpet smell nice, nit perfumey
Quick & reasonably priced, tech did a great job!
Much improvement the second time! Delighted with the results! Thank you.
The quality of the cleaning process.
The courtesy of the technicians.
All natural products that make it pet safe. Kyle, my service technician was outstanding. I would want to request him next time because he seemed honest, sincere, hard working and wanted to ensure I was 100% satisfied.
I've never seen anything like it, the carpet looks fresh and almost new. The first time I used you several years ago, the young man didn't know what he was doing compared to this guy. He also explained the extraction process, so may have that done in the Spring. Should have had my room done as well.
VERY NEAT AND GREAT RESULTS.GOOD CUSTOMER SERVICE
My carpets came clean and Anthony was a very polite, competent carpet cleaner.
I have not had my carpets cleaned in a couple of years and I had some bad coke stains, and pet stains....they are gone....I am very pleased with the cleaning and have already recommended Zerorez to several of my friends. thank you for a job well done.
The hose was not reattached to the hosebed after the technican left. There was no help given or offered on furniture movement.
Your technician was very knowledgable and answered all of my questions. He was also extremely nice and did a very professional job. Thanks so much. I will definitely be a repeat customer and recommend you to my friends.
All safe. No chemicals.
I like that it's " green". Your service people are very knowledgable about what they are doing and know what to recommend for our home.
Efficient and courteous.
the dirty areas are still dirty
The quality of the service, the professional crews, and the timley arrival on site
On time and called ahead. AJ did a great job, was friendly and helpful.