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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You braved the bad weather and were very cautious with doing the work without bringing dirty in or damaging wall corners, etc. The carpet cleans cleaner than it has in a long time. Thank you.
Well the carpets are much cleaner that other companies.
Very nice young man.
Your staff is informative and try to accommodate the customer's requests as best as possible.
Everything
Just seems to do a much better job than previous jobs by Dalworth.
I like the Green use of products. Both of your men came on an icy cold day when people should have stayed home. They were very pleasant and helpful and professional. I could"t have had a better experience. Both areas cleaned are better than they have ever been, Thank You Sally Newhams.
I'm a longtime zerorez fan and have referred people to you for years. Do you have an affiliates program for referrals?
I'd be happy to make a longer statement
There was small wads of dark dog hair from a previous job left on my white carpet. I did not see the dirt lifted out of the carpet.
The two gentlemen who came were very courteous and friendly. The day was terrible with all the ice but they really did a great job.
Green products
Excellent process
Everything was so clean! Wonderful job!
no smell, clean and soft carpet after the cleaning.
Tech was very nice and talked to me about all he was doing and results of cleaning problem
areas I had.
Like the brush machine. Felt comfortable letting my 10 monthnold twins crawl around soon after knowing only water was used
Chemicals not as harsh on carpet as opposed to competition. Additional products recommended that promote carpet cleanliness and longevity. Tim did a great job on our carpets.
Carpets looked great and service tech, Jose was very thorough and very courteous.
Excellent. Clean job and customer service was excellent. Keep up the good work. I will use you again. Quite a change from Dalworth.
The customer service was excellent.
They were actually early and spent a lot of time getting out my pet stains and other grease stains and dirt. I loved the fact that the carpet is not crunchy, but soft. The men were friendly, used shoe covers and were very hard working. I have already recommended Zerorez to all of my friends and co-workers.
I love the fact that there are no harsh chemicals and the rep was awesome and professional.
I love that y'all don't use toxic cleaners, & that you leave no residue. Also, the technician who came out was incredibly nice & did a wonderful job!
They service individuals were very proffesional
And polite , and they cleaned my carpet , and did a wonderful job
I'm going to use yal again to si my floor titles .
Very professional staff and service.
Redo the $60 x 2 rooms that I paid for to help with pet odor…IT is now unbearable.
service was good and final outcome was exceptional.
I loved the fact that we were able to walk on the carpet right after it was clean. I also loved how all the stains were magically removed.
We always get great customer service and very clean floors.
Randy was very thorough and explained everything very well. The carpets look great despite being abused by previous tenants' pets. I am proud to have our new tenants move in with their little girls.
Gets carpets very clean. Neat and professional service reps.