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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Product cleaned carpet well and rep was very knowledgeable.
I liked the guy who came out last time told us so much about our carpets condition
Dries faster, having a pet stain problem and our technician so helpful. Our technician's name is Tim. I would hope we can request him if we wanted to. He taught us some things about pet problems/carpets.
Product are great! Service was professiomL
I love that you don't use chemicals and with the reschedule due to bad weather you were flexible. Also a good worker was sent.
they always show up on time, are friendly, and do a great job
rugs look great
my floors are really clean!!
sorry I hit wrong spot above. Service was good and I would gladly recommend it.
results are predictable, always excellent.
We like the way the carpet feels clean without any odor of cleaning product.
The enzyme cleaner, Luke was very knowledgeable and confident about your product and service
My carpet looks great and the technician (Miguel) was very courteous and helpful.
A.J. who came to our home did a wonderful job. Thank you for your prompt service call.
Carpet One, where we purchased our carpet, recommended your company.
Fantastic job. Your employees were quick and so very nice.
The service men were great! They were very helpful and worked quickly.
On time (actually a little early). Very professional staff who treated my home with respect and care. In fact the crew was well above average in all that they did.
Got stains out that other companies couldn't. Carpet stayed clean a lot longer.
My carpets really are clean and the color shines again. I love it just like this and wish I could keep it like this forever.
You didn't do anything wrong, it's just that our carpets look the same as they did before you cleaned them. We expected the stains to go away and they are still visible. We just had a different expectation. We do know that the carpets are clean now and that's good. We can just still see many of the stains.
Great service, my carpet looks brand new!
No chemicals
I really expected a soft carpet with no smell. My carpet had serious pet odor issues and while I was pleased overall, I do feel like the smell was still fairly strong even after I paid additionally for the pet treatment. I guess it would be nice to have maybe a double treatment plan that didn't cost an excessive amount but could actually do a better job of getting the smells and stains out. Maybe something where the tech does the treatment and follows up 3-5 days later with another treatment to really attack the issues.
Great service and Cody was terrific
There has been one thing after another. I paid in full and still don't have my rugs back. I will explain in full when I see my rugs.
No soap
Luke was great, professional and very timely. Please send him on my cleaning next week. Thanks - Name removed
They work
No soap residue.
Informative technician.
The technician was on time and explained the process. It did not take forever for the carpet to dry. He also gave me some cleaning tips to help with my daughter's allergies.