What our clients think of us!

That They work.

Eco friendly

They work

Green cleaning.

Just about everything. We have already recommended you to my in-laws.

The courtesy and professionalism of the guys that were out here was excellent. I will definitely recommend zerorez to friends, family and co workers. Our carpet and grout looks great!

No residue. Technicians have always been on time. I would prefer that the carpets not be left as wet as they have been. Randy used the Pro Brush(?) on one of my carpets and the results were pretty amazing. Previous technicians had not used this tool to my knowledge and I'm disappointed now that they didn't offer it to me. I think that the $10 charge for "gas" is somewhat disingenuous, as it does not appear on the coupons I have looked at, and no one mentioned this charge until after the fact.

There are no gimmicks or upsell. Great job by Ron!!!! Our carpet looks great and our pets are fine.

A lack if customer service on the scheduling department was a serious issue. I was guaranteed a call/email informing me of a three hour window for arrival. The cleaner (who did a wonderful job, and was by no means at fault) called from my front door. I was not home and had to leave unscheduled from a meeting to let him in. I then had to hurriedly go through my house to remove furniture. This put him behind schedule, and flustered me greatly.
The set-up call was confusing, could not guarantee any times, and hung up on me while I was asking questions. I then received an email which was also confusing. Never again.

Great customer service; job well done; carpets look great

The products used have a pleasnt aroma and to my surprise took my problem spots away.The technetian was very knowledgable and answered all my questions.I would use them again.

Dan Jackson is an asset to your company! He represented Zerorez in a professional manner and is exactly what a customer is looking for when having a service visit their home.
Polite, considerate, neat, orderly, informative, confident. The product has worked to my great satisfaction and the smell was pleasant and light. I am totally impressed and have already told my family and friends. After I complete unpacking from my move, I look forward to
having Dan come back and clean all 6 rooms of carpeted area. Thank you! Yours very truly,
Rexanne Harless Phone number removed

The technician knocked a piece of wood off a leg on my antique dresser. That 3" piece of wood is nowhere to be found. Instead of leaving it on the floor or putting it on top of the dresser, he obviously sucked it up with the hose and did not even mention it to me.
The dresser could have easily been repaired if he left me the piece. Instead, he did not have the courtesy to even tell me that it happened. Very disappointed.

staff very professional in person and by telephone.

Environmentally friendly and gets the carpets very clean.

fast, no odor, no sticky feel to carpet, clean, clean, clean!

the CS & the end result

Great service

We were very pleased with the prodoucts and services

It cleans very well. The service man was the best! Very nice, he knew his business. He was very cautious about his work. He did a wonderful job.

Friendly technician who did not try and "up sell" me on additional services.

you have charged my credit card twice...

The carpet stays clean. Nothing left in the carpet to attract dirt back.

Green friendly. Service personnel (Ceaser) was very knowledgeable, courteous and honest.

Not using harsh chemicals and raking the fibers.

non chemical cleaning

The carpet is older, but the technicians get rid of all the spots. Tanner and Carlos did an excellent job. The products work well.

Your rep was on time, did a gret job.

I like how clean my floors turned out and that the chemicals weren't too strong

The technician left the floors and areas around the carpet (built-in furniture, etc) soaking wet so perhaps try to leave less clean up for the homeowner after the carpet cleaning.