Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83453 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2014 — Rated 10 out of 10 by Stephanie. Smith. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job was done well and the gentleman who performed the cleaning was very polite, hard working, and knowledgable.

Report a concern   January 1, 2014 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Overall we had a good experience. There were a couple of spots that didn't come up that we thought would have with a couple of more passes with the cleaner, or a little extra attention.

Report a concern   January 1, 2014 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had a very tough stain on my carpet and the technician did everything GE could to get it out. My carpet looks great!

Report a concern   January 1, 2014 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technology

Report a concern   January 1, 2014 — Rated 10 out of 10 by Chad Floyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products work great and do not leave behind the soapy look on the carpet. As for the service, well Ron did a fantastic job. He was very informative and made sure that every spot was cleaned in the areas he was supposed to clean. He even cleaned a little extra spots, absolutely great work.

Report a concern   January 1, 2014 — Rated 10 out of 10 by Jeri Hamm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   January 1, 2014 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the thoroughness of your employees in making sure the job is done correctly. We have a difficult sofa to clean but the man really worked on the stain until the odor was gone. I suffer from migraines and am very sensitive to odors. Thank goodness your enzyme cleaners don't trigger headaches like other cleaning products.

Report a concern   January 1, 2014 — Rated 8 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Make sure to ask about certain areas that made need extra cleaning.

Report a concern   January 1, 2014 — Rated 10 out of 10 by Judy Awuor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did not use chemicals on the carpet and it looks great. The cleaning crew was on time and finished their work quickly, efficiently and were polite and professional. I will use their services again.

Report a concern   January 1, 2014 — Rated 10 out of 10 by Y.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job.

Report a concern   January 1, 2014 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job. Carpet looks like new. No unpleasant odor.

Report a concern   January 1, 2014 — Rated 9 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no chemicals used.

Report a concern   December 31, 2013 — Rated 9 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the very polite young men that performed the service. They were very professional.
I also loved the look of my carpet after cleaning!

Report a concern   December 31, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was GREAT! My carpet never looked this good. I am a customer for life.

Report a concern   December 31, 2013 — Rated 5 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Joshua did a good job. My carpets are still drying. I was supposed to get a $100 gift card to Fuller's Jewelry for my three rooms. He forgot to give it to me. Could you please mail it to me? Name removed

Report a concern   December 31, 2013 — Rated 10 out of 10 by Peter & Beth Leff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and on time!

Report a concern   December 31, 2013 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

It is a good experience.

Report a concern   December 31, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   December 31, 2013 — Rated 10 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your services. The carpet stains did not come out completely.

Report a concern   December 31, 2013 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very professional and courteous.

Report a concern   December 31, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician arrived on time, was courteous, did a fantastic job and it was less expensive than I thought even with the add ons

Report a concern   December 31, 2013 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning of our carpet.

Report a concern   December 31, 2013 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee - Jaime - was wonderful!! He went above and beyond to ensure I was pleased with the cleaning. He was incredibly polite and helpful! I also really appreciate that the way the appointments are set up. After testing cleaning, I could have chosen to not have the procedure done. Thank you!!

Report a concern   December 31, 2013 — Rated 7 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would have given a higher rating, but because of an issue regarding the phone quote versus the on-site estimate which could not be resolved amicably, I've had to find an alternative company to clean my area rug. Otherwise, the technician, Chris Rivas, was very courteous, respectful, patient, and did a good job cleaning my carpet. Thanks.

Report a concern   December 31, 2013 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is terrific, although your prices seem quite high. I feel your advertised 4 room special for $99 is misleading, as it will rarely apply.

Report a concern   December 31, 2013 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was dressed professionally and was clean. He explained everything in detail before, during, and after the cleaning.

Report a concern   December 31, 2013 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service

Report a concern   December 31, 2013 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that came was very prompt and friendly. He didn't even mind my dogs! He worked hard and was done in no time! I like the fact that this is a "green company" and chemicals were not used on my carpets. So far they look great!

Report a concern   December 31, 2013 — Rated 10 out of 10 by E.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism, technician was very clear about what we should and could expect with the carpet cleaning. We upgraded to sanitize and maximize impact of the cleaning.
Thank you gain for your service.
As a realtor i am often asked to suggest service providers to new home owners. I have recommended you to my clients for years and they have always been more than satisfied.

Report a concern   December 31, 2013 — Rated 10 out of 10 by Linda Flippin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excetllent results. Technicians are very professional and efficient.


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