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based on 85066 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You sent me an email telling me I was a valued customer, and that I would get $10 off my next cleaning. So, I called to schedule and told the service scheduler about the email. Then she asked if I had used your service before. I paused a minute before mentioning that I had just told her about that $10 off email. So, then, my husband gave your technician the email I had printed and he gave us $10 off. Your invoice was emailed next telling me that I owed you . . . . $10.00. Sloppy.
Associate was excellent
Darwin, the provider!
Fabian and Tracy were very professional and did a great job!
I received an estimate of $199 plus tax to clean a whole house - 6 rooms. When the technician gave me the bill, it was for $298. He said that the estimate did not include the hall ways and walk-in closet. When I called for an estimate, I told the person it was a whole house - 4 bedrooms, living room, dining room. She did not ask about hallways. What a shock to receive a bill for $100 more.
The technician did a really good job.
Quick and good
I liked the fresh smell when I came home to clean carpets.
I think zerorez is a great company, concept with a great service. I do think they should let the service speak for itself and not talk down on other services and products.
Joshua was extremely helpful in explaining everything he was going to do and suggestions on my carpet.
I will call Zerorez back and hopefully can request Joshua to come out to my home again.
How clean it looked
unique cleaning, not too noisy, very courteous professional onsite
very friendly staff, quick and efficient service and priced very reasonable.
Rugs were very wet and took 30 hours to dry.
Randy was great.
I did this already but am happy to again tell you how pleased I am with your service.
The stains were not removed at all.
Good service, good product, nice employees.
The rep. was very nice , and professional .
I love the way my carpet looks and feels after you're done.
Giving out coupons
professional serviceman
Charges are very high
Everything
Kyle was great! I will be calling again in the future.
Nolan was very friendly, professional, and educational. ZeroRez was able to come out the same day to provide excellent service at a high quality at a reasonable price.
Ron Self was very knowledgeable and personable I was very happy with the results see u soon
My carpet is buckling up after being shampooed. I am about to put my house up for sale. Yikes!
It was more expensive than i thought it would be
No chemicals, easy scheduling, professional service techs
Kyle was very professional. He explained extra services that we might take advantage of. He was excellent!