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based on 83453 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Non chemical cleaning solution.
Professional, punctual and performance was excellent
Very good job - carpets came cleaner than thought was possible
Good people and they are well schooled and trained. We're happy!.
Carpet is clean and does not smell of chemicals. Technicians were polite and respectful of property.
Floor has white residue and footprints visible. Floor tile are dull. My daughter recommended you and her floors look great. Her service guy scrub every inch of the grout with a brush. I expected that same service but did not get the grout scrubbed except in a few places. Service guys ere very polite but I do not want them back to fix this. I want the young man who serviced my daughter's home. Also the grout sealant was included in her price whereas we were quoted nearly $300 more after the cleaning. I do not want to get the two nice young men who serviced our house in trouble, but would like to have the same level of service as reported to me by my daughter. The more I sat here looking at my tile, the more I wanted it done right.
Name removed
Friendly personnel, on time, specials
Service was professional and thorough.
The tech was on time and did good job
It appears that all the stains came out of my carpet. It was just cleaned yesterday, so it may be too early to tell but I am very satisfied with the initial appearance. Also, Joe and Mike were very polite and professional. I am highly satisfied!
Name removed
The technician was very knowledgable and took extra effort to consult me on the best options. He took his time and did a thorough job, having me do quality checks along the way. I will use Zerores again.
Rapid response, courteous technicians.
It is quick and doesn't take very long.
There were still stains on the carpet.
Professionl guys and the carpet looked great
Great job cleaning soiled carpets.
Uses natural products and carpets always get clean that other companies do not
Cleans the carpet thoroughly and no chemical smell
carpets, even though old and obviously in need of replacement, feel very clean and stay cleaner longer.
No tell-tale residue left behind on upholstery and the company stands by its 100% customer satisfaction gaurantee.
Your service tech was very knowledgeable, helpful and patient! Just wish he could have gotten out more dirt from the 'worst' spot in my entryway..............but, HE DID HIS BEST!!!!!
Great!
Your technician, D.C., performed a fabulous job on all of our wall-to-wall carpet, 6 large Oriental area rugs, Oriental runners and we couldn't have asked for better results. He was efficient, very careful, totallt dedicated and knew his business like no other. We are truly impressed and totally satisfied. Zerorez will be the only carpet cleaning company we will ever use henceforth. What an unbelievable and professional job! Our carpet and area rugs look brand new!!
I really appreciated Joseph and Paul for being really knowledgable and friendly. Please give them a high five for doing such a great job.
the method you use to clean is better then others, easy to schedue an appt.
It worked just like they advertised on the radio (98.) Made my carpet look almost new again and work was completed in a reasonable amount of time and dry in less than 2 hours.
Service technicians are great, both I've had have been Christian, and carpets look great.
Great technicians. Informative, educational, friendly, through.
Good quality service. It is the best cleaning in my 30+ years of home ownership and rentals.
I have already replied to this survey.
I like how fast the carpet dries. My dads carpet had blood stains on it and the service guy paid great attention to it. He did an excellent job. I was very please with the work. It was nice to know up front exactly how much money the job would cost. He was very truthful and told me there was a possibility that the stain may reoccur and require an additional cleaning, but it didn't cause he took his time and got the job done correctly. I would use your service again and would like to have the serviceman if possible.