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based on 85066 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Non toxic, quick and professional.
Techs are professional and knowledgeable and get the carpet really clean.
Max did a great job and we will use y'all again
Zerores was effective and meds my 7 yr old carpet look new. The service was very warm, friendly and professional. There were no surprises . They were even a little early and called ahead as promised. I am very pleaed and will use them from now on.
The vacuum machine and the fact that there are no chemicals.
It was easy to schedule, they were ontime, and they did a good job.
Everything
I like the service, but did not receive a receipt for the treatment.
Had urine treatment and can still smell pet urine.
The pet treatment does not remove the smell from the carpet. My couches were not moved and cleaned under. Jaime was very nice and efficient. All in all, I was happy with the service but will not get the pet treatment again. Thank you for a job well done.
timeliness arrival, great customer service , carpet results, carefull execution of cleaning , tech went out of his way to make sure we were satisfyed
No soapy chemicals, very good and clean outcome.
We have a well-used carpet and the products used by Zerorez provided the best cleaning of the carpet that we have had in a long time. The service man (Miguel) was courteous, helpful, efficient, and knowledgeable. He deserves an A-plus for his service.
Arrived on time, efficiently provided service, communicated well (spoke English), friendly, helpful, got in and got out--exactly what I expect from a service company.
Very professional tech and great service.
Zerorez cleaned a dog stained carpet that I thought was beyond hope. The technician was professional He was very knowledgeable of the tools and solutions to use to get the best results.
It is amazing that it is only water. Plus customer service skills where excellent.
No obnoxious odors, no residue to attract new dirt.
Confirm the service to be done and price before starting the job so there are no misunderstandings. If customer indicates another area, explain the additional price before cleaning the area.
Friendly professional associate who cleaned our carpets, didn't waste time, carpets looked great.
Your service provider was very professional and explained about every area that was being cleaned. It was a great experience and I have already referred your company to people that wanted to know what I thought of the company.
My carpets look and feel amazing!!
A little frustrated that I spent $188 to treat a cat urine area and not even 48 hours the smell is back. Cat hasn't been near the area since treated.
My carpet really looks clean hooray !
clean, fast, friendly.
Excellent Service! I have tryed other companies and processes but this one had my carpet looking cleaner and smelling much fresher that any other service. Great, Fast service!
Green cleaning. Quick drying time!!
I especiaaly appreciated the great customer service.
Professionalism from the moment you pull into the driveway until you leave.
Tyree displayed a professional, friendly manner when he arrived at our home. He worked efficiently and provided extra services as they were needed. Our carpets look clean and they dried quickly. We will certainly recommend your firm to our friends and neighbors.