Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83453 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2014 — Rated 10 out of 10 by Kathy Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets most every stain out.
They moved couches/chairs and cleaned underneath. Made a big difference.
The 2 guys that came worked well as a team.

Report a concern   January 19, 2014 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our floors look so much better except for the grout that could not be reached by the buffer/machine (under the kitchen/bathroom cabinets). These areas would be best cleaned by using a brush by hand.

Report a concern   January 19, 2014 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You did a wonderful job cleaning our carpets and have wonderful people to work with!

Report a concern   January 19, 2014 — Rated 0 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was never told you didn't move furniture so I moved my furniture while your guy stood there and watched me....total shame on him, and NONE of my stains came out, not that the tech tried.

Report a concern   January 19, 2014 — Rated 9 out of 10 by Dave Collett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good results...Nice worker

Report a concern   January 19, 2014 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

yes I would

Report a concern   January 19, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

organic and smells good. environmentally friendly. Nice staff

Report a concern   January 19, 2014 — Rated 10 out of 10 by P.Y.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way your company make sure me the customer is satisfied with the job your company provide whenever you come to my home. Thanks again.

Report a concern   January 19, 2014 — Rated 5 out of 10 by B.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still need my quote

Report a concern   January 18, 2014 — Rated 3 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was talked into and paid $150 more to get the pet urine smell out of a section of my carpet. Less than 24 hours later I smell it again.

Report a concern   January 18, 2014 — Rated 9 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains did not return

Report a concern   January 18, 2014 — Rated 8 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Remove more stains

Report a concern   January 18, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both products and service were great! At my next appointment with you I will be requesting the same technician. He was wonderful and took the time to make sure my carpets were clean and fresh. Thanks so much!

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even if technician is running late, we are informed.

Report a concern   January 18, 2014 — Rated 9 out of 10 by Kathleen Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representatives are extremely nice, knowledgeable, and well-trained.

Report a concern   January 18, 2014 — Rated 9 out of 10 by Marie Leon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets things really clean and fresh smelling

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective. Professional, and amazing !

Report a concern   January 18, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

DRIES FASTER

Report a concern   January 18, 2014 — Rated 10 out of 10 by Teresa Rodgers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

price and quality results

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly, safe for children and pets, no residue on our carpets.

Report a concern   January 18, 2014 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet looks when finished

Report a concern   January 18, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was very courteous and respectful. He told me exactly what to expect from the cleaning and how much. He did a wonderful job cleaning. I was very pleased with his work.

Report a concern   January 18, 2014 — Rated 10 out of 10 by Donna Simpson, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It really does look cleaner. I've used another big name carpet cleaner for years, and traffic paths never looked clean after they had cleaned. Decided to try Zerorez because
I've heard so many commercials on different radio stations. I'm very please with Zerorez and will not be using that other company again!

Report a concern   January 18, 2014 — Rated 10 out of 10 by Hsiang Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end product is what gets my attention. The difference between before and after.

Report a concern   January 18, 2014 — Rated 10 out of 10 by Margie Mathis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

SERVICE,QUALITY

Report a concern   January 18, 2014 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Customer service,

Ricky was knowledgeable about service, pricing, and the different types of materials.

The outcome was amazing and will be using your service often!

Ricky on time and called ahead of time as a courtesy. Great job Zerorez

Report a concern   January 18, 2014 — Rated 10 out of 10 by L.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech's were knowledgable , courteous , professions and did a great job. And the tile and grout demonstration was unbelievable. Great service!

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who answered the phone was very nice and professional.

Report a concern   January 18, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian's work is fabulous. Plus he took time to teach me how to properly care for the floor.

Report a concern   January 18, 2014 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the best carpet cleaning we have ever had. The carpet is now lighter and brighter than ever. Will definitely call you back.


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