Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83453 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 16, 2014 — Rated 10 out of 10 by F.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technicians were very knowledgeable and helpful and timely. We will recommend to others on our own. Thanks so much to Darwin and Randy!

Report a concern   January 16, 2014 — Rated 10 out of 10 by Misty Bailey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that Zerorez doesn't use harmful chemicals to clean my carpets and upholstery. The stains come out, heavy-traffic areas look like new, and there are no residue or odors.

Report a concern   January 16, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you use no chemicals is great. I have an 8 month old And I can appreciate the green factor. Also the service techs that came by in my opinion by far are some of the best customer service oriented folks. Both were awesome. Need to take care of the two so you do not loose such great help

Report a concern   January 16, 2014 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is not left wet and feels/looks clean immediately.

Report a concern   January 16, 2014 — Rated 5 out of 10 by L.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

called for appraisal and they showed up to clean !!!!!!!!!!!! price for tile was way too much !

Report a concern   January 16, 2014 — Rated 10 out of 10 by Leighann Light Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an excellent job in my rug and made my tile in my kitchen and hallway look brand new!! The technician was great and helpful!! Thanks and I will use you guys again!!

Report a concern   January 16, 2014 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They clean very well and are very safe for children. Also very customer friendly associates that you have.

Report a concern   January 16, 2014 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oh my! Where do I start? From the professionalism of the staff that set up the appointment, to the very kind, thorough job by the individual that actually came and did the carpet. My carpet looks and feels new.

Report a concern   January 15, 2014 — Rated 10 out of 10 by R.D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how no chemicals are added to the carpet.

Report a concern   January 15, 2014 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals just pure clean cleaning!

Report a concern   January 15, 2014 — Rated 10 out of 10 by Kevin Shawl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used your company 2 times and both times y'all have done a wonderful job.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Jc Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You sent me a clean cut young man with a friendly, trusting personality who showed respect for my home and my thoughts and wishes. Kuddos for hiring the best!

Report a concern   January 15, 2014 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick response to correcting the lack of quality in the first visit.

Report a concern   January 15, 2014 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products!! Cesar came and spot treated and all pet stains were GONE!!

Report a concern   January 15, 2014 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   January 15, 2014 — Rated 10 out of 10 by Melinda Roberts-Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Excellent service
Great results .... Thank you Cody!!!

Report a concern   January 15, 2014 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used you several times and totally satisfied each and every time

Report a concern   January 15, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works and cleans the carpet and tile very well.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Mary Becerril Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competent and efficient.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Kirstie Kofoed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   January 15, 2014 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean carpet and good service

Report a concern   January 15, 2014 — Rated 10 out of 10 by Ron Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that I don't have to call back after only 2 or 3 weeks to have the service performed again. We have used other companies in this area but what they use to clean with calls the dirt again like it was not just cleaned.

Report a concern   January 15, 2014 — Rated 10 out of 10 by Wendy. Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No water and your staff was very knowledgeable

Report a concern   January 15, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have a great product

Report a concern   January 15, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpeting & rug are really and keep looking that way longer. Service is always professional and friendly.

Report a concern   January 15, 2014 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional staff that explain things as they go. The carpets are treated and cleaned with great products that don't leave a "perfume" cover.

Report a concern   January 15, 2014 — Rated 8 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had zero furniture to deal with. I think you should have a discount for that. $230 for 40 minutes seems excessive to me.

Report a concern   January 15, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and he did a wonderful job. Our carpet looks Great. He completed all four rooms in a relatively short period of time.

Report a concern   January 15, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that you stand behind what you do. when the urine stain from the dog didn[t come out, you didnt make me pay for it. that;s as fair as one can be and I was grateful. thanks, First name removed

Report a concern   January 14, 2014 — Rated 2 out of 10 by M.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My mattress still has visible stains on it. I was disappointed because they did such an awesome job on our carpet but the mattress not so much.


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