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based on 85066 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals
Very knowledgable tech did a great job
I've had Zerorez come out to clean my carpets twice now and each time the techs have been equal to none!!! Anthony was very professional and knowledgable about what needed to be done to get my carpets clean!!! I will never go with anyone else but Zerorez for that reason alone!
It got everything cleaner than I hoped for
had a terrible mildew stain right by the back door. Your guys cleaned it up. I thoroughly dried it this time (previously had not dried it enough on a prior cleaning). It's been several days now, and not a sign of it creeping back.
I am very pleased.
Your guys were polite, thorough, and courteous.
Very clean carpets. There was no stiffness in the carpet either. It quickly dried, and looked as good the next day as the day it was cleaned. Always before the stains would re-appear. Also there was a nice clean smell - not a chemical one. My parents were exceptionally pleased! Thank you. Now I have to get my own tile cleaned!!
They do the job. My carpets look great, the man that did the job was knowledgeable and took time to explain everything to us.
I just wonder why aren't you interested in knowing if there are things I didn't like.
Tom is an A+ employee and so glad he was at our house to provide service. Because of Tom I will continue to be a loyal Zerorez customer!!!! Also, Brad was great in working with me on a credit for a sub par cleaning I had previous to Tom coming out. It was in regards to my master bathroom shower. THANK YOU!!!!
Did a great job ,communication was awesome employees a very professional
You were able to remove a splattered stain in my carpet without using undesirable chemicals.
No chemicals are used and it gets the carpet clean and fresh.
This was the second time I had
Randy. He understands what I needed and did a very good job. I will ask for him the next time.
Done in house
The service tech was very professional and friendly. He also did excellent job cleaning the carpets and couch.
I was disappointed that you only send one guy and he didn't move anything that I hadn't already moved. He didn't even take the plastic chair mat up in the study and move the chair on casters. I had to point out every spot or he overlooked them. He was on his cell phone at least 3 times while working and eating a snack while working. I have other companies and they usually send two people and move small pieces of furniture. They usually point out any problems like loose threads and give advice on how to repair. I had asked him to point out any problems, but he didn't point out anything.
Y'all always do such a great job
Quality work of technician, Jaime.
Great Tech and carpets look amazing
Cody was very professional (as was the person who took my initial phone call to help explain services and schedule my appt)
Clean and quick service; helpful with "on-going" suggestions / ideas
The quick response I received to my initial inquiry, the option for a service time within a week, the estimate by phone, Fabian's knowledgeable and efficient service, and my clean, clean carpets, floor & sofa!
Cleaning was excellent, technician very professional, and there was almost no perfume/chemical smell left behind.
Service Tech was right on time, he was also excellent in his job, explained treatment and if stains would come out (which he got 99% out) and very professional in his work and mannerism.
Our technician was so friendly and helpful. He did a fantastic job!
Prompt, courteous, thorough.
Timeliness and great service
You are on time, efficient, friendly, respectful of my home and furnishings; and your product and service perform exactly as advertised.
The technician was very friendly and knowledgeable.
My carpet was completely cleaned. Service was fast, friendly, chemical free, and trust worthy.
Cesar was polite, well spoken and did an amazing job.
We have had Zerorez several times and have been very please with the work. This time we had Darwin clean the tile in our kitchen, entry and both bathrooms. The kitchen and entry cleaned beautifully; however, the two bathrooms have a small area in each that did not bleach out like the rest of the tile. Please send Darwin back to redo these small areas. Thank you so much.