Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83454 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2014 — Rated 9 out of 10 by Blaise Wabo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it cleans a 100% and leaves no odor

Report a concern   January 22, 2014 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's Green and the carpets usually come out very nicely.

Report a concern   January 22, 2014 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wife likes your no chemical approach. Joseph was very professional and knowledgable.

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, professional and actually interested.

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, no residue. Most of all - very professional and very nice people. Cudos to Regan. I have our carpets cleaned twice a year and look forward to his return.

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional. 8 year old carpets look like new!

Report a concern   January 22, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, and I haven't seen a "reasonable" stain that didn't come up.

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians and your product actually cleans the carpet.

Report a concern   January 22, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EFFICENT AND PROFESSIONAL

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly & professional.

Report a concern   January 22, 2014 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of chemical use is my primary approval to hire ZeroRez for my carpet cleaning needs. Their staff explains the details and have knowlege of what they are doing. The last time we used them I noticed that the carpet stayed clean longer and the stains do not show up/resurface after a couple of weeks, like it does when the other company uses chemicals.
Thank you ZeroRez

Report a concern   January 22, 2014 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!

Report a concern   January 22, 2014 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, gave me a call when to expect serviceman and he arrived on time and did a great job.

Report a concern   January 22, 2014 — Rated 5 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are stripe marks left in the carpet. I would like to see if anything can be done

Report a concern   January 22, 2014 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service man, Keith.

Report a concern   January 22, 2014 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The main thing is that the carpet is clean and looks like new. I also liked that the technician didn't spend a lot of time pushing additional services on me. He made me aware of the additional services without using a hard sell approach that really turns me off.

Report a concern   January 22, 2014 — Rated 6 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

If we had been told by the person on the phone and also the tech when he arrived that the pet stains could not be removed--then I may not have had the carpets cleaned--I just remembered that on all the radio commercials they all stated all stains could not be removed. Paying 200.00+ dollars and still not cleaned was disappointing.Tech was nice and was on time.

Report a concern   January 22, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue or soap left in carpet

Report a concern   January 22, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look really clean. All stains were removed. Tech was very efficient and polite. My only concern was that he cleaned the front area rug for me and it sits on a wood surface. The moisture went all the way through even though he said it would not. I had to remove the rug while it dried in order not to affect my wood floor. However, he cleaned that rug for free as a "thank you". I do appreciate that very much, just glad I doubled checked. Could have discolored my wood floor. All in all, am very pleased and would highly recommend. Thanks you.

Report a concern   January 22, 2014 — Rated 10 out of 10 by Edward Schauer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast,easy and clean

Report a concern   January 21, 2014 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have pets and the service with the extra feature resolved pet issues the tech was pleasant and knowledgable

Report a concern   January 21, 2014 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far the carpets are very clean and I will be looking to see that the dirt "attraction" is really not there. The services provided by Michael were very professional, friendly, courteous, and cooperative. I

Report a concern   January 21, 2014 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and super clean carpets

Report a concern   January 21, 2014 — Rated 10 out of 10 by J.M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job in a reasonable amount of time. Knowledgeable and courteous employee.

Report a concern   January 21, 2014 — Rated 10 out of 10 by Janelle Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, cleans great with no smell. Stays clean longer. Knowledgeable technicians.

Report a concern   January 21, 2014 — Rated 10 out of 10 by R.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE FLOORS WERE VERY CLEAN, AND I LIKED THAT THE PRODUCTS USED WERE NON TOXIC AND SAFE ENVIRONMENTALLY.
THE ONE WHO CLEANED OUR FLOORS, RON SELF, WAS VERY PERSONABLE AND DID A GREAT JOB CLEANING.WE ARE VERY SATISFIED WITH THE RESULTS.

THANK YOU.

Report a concern   January 21, 2014 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was pleasant and knowledgable. He was very thorough in asking about specific cleaning needs and taking care of them. The carpet looked great when he was finished, and it dried pretty quickly. I will definitely use your company again, and I have already given you a good recommendation to some friends.

Report a concern   January 21, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely efficient and friendly

Report a concern   January 21, 2014 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a wonderful job, was friendly, helpful, and knew his trade.

Report a concern   January 21, 2014 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it is safe for the environment.


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