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based on 85066 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable and friendly
Fast and cleanliness of carpet after cleaning.
Promptness and quality of work. Carpets look great!
carpet looks great!! technician was polite & professional.
The professionalism of the technician. I do wish I had known ahead of time about the extra cost of spot removal. I was expecting $89.00, & the bill was nearly $300,00
Walking on nwly cleaned carpet - Tracy promptly replaced furniture that had o be m ovede
Good guarantee. The guy who came out to re-do the carpets did a really good job and explained everything thoroughly.
No chemicals or soap. Great stain removal. Dried quickly.
No residue
My tile is not clean!!!!!
Professional and knowledgeable
the products made 16 year old carpet that had pet and food stains look new again. The servicemen were very informative, did a wonderful job and I shall call your company again next time needed.
Last technician excellent. First technician very inefficient. Also, service did not meet advertisement.
Whatever products you use they certainly brought back the color in my carpeting.
Service was uncomplicted and fast.
Service was excellent.
Allow the customer to schedule a time and date instead of waiting the day before and giving me a window
The best product you can have is your staff being able to explain and educate you about the Zerorez process. We were very pleased with they the technician. Our carpet is nice and clean. Thx
The service gets the job done!
the technician was very knowledgable and realistic about how clean he could get out carpets.
exceptional results
The technician was extremely polite. However, my carpets do not look clean. My adult son came over Sun. nite and sat on the couch in the family room with me. As we were talking, he said," I thought you were going to have your carpets cleaned?"
My only complaint is the pricing. That being said the result and service make it a little easier to digest.
In the past we had great service from Zerorez. This time the tech didn't move even one piece of furniture. He even cleaned around an ottoman.
You want to make it right? Send someone out who takes pride in their work and does a complete job. DO NOT EVER send this tech to my house again or you are fired.
Phil Last name removed
Phone number removed
We had to have one room carpet stretched after cleaning.
The technician came out the next day and stretched the
carpet He did an excellent job.
This is an outstanding company. I would not hesitate to
use again.
good job, carpet very clean, the person came out to my house is very nice.
My carpets looked brand new after the cleaning. There were no harsh chemical smells, just a pleasant, light, clean smell. Very clean!
The Serviceman was prompt and professional.We have a two story
house and the carpets look brand new. I would definitely use
them again.
no chemicals did a good job
Move furniture without the client requesting
Jaime was great, professional and quick.
The knowledge of the tech that came to work in the carpets as well as the thoroughness and chemical free clean.