What our clients think of us!

EXERYTHING, BUT i STILL HAVE 3 SPOTS THAT HE DID NOT GET OUT....

High quality and cleaned the carpets amazingly well.

Carpet stays clean longer.

The technician was amazing! Very friendly and did such a great job. I've already recommended him to several friends. We will be using him again in the future!

Carpet cleaning leaves the rugs looking great longer. Quick and convenient service

Carpet was very clean and smelled fresh. Service was great. Technicians were very professional and efficient.

The professionalism of your technician and the quality of your work

On time arrival Great notification system Carpets look great Technician was very professional.

Excellent server.

Stain and dirt not removed

The price was reasonable and so far has seemed clean

Service

I liked your product but the service was less than satisfactory. It was during the holiday season and they said it would take three weeks for my wool rug. After six weeks I called and someone told me my rug was drying and they would give me a call back. No one called back so I called again. After several phone calls the manager finally called me and told me that my rug had never been sent out and they would put a rush on it because I was having a party, he also said because they had to do it so quickly I would most likely not get the best results.
Like I said I feel you have a great product, I thought my rug would of looked better but it still looks better than it did.

There was no smell and each step was explained to us. Cody did an excellent job and we would definitely recommend him to our friends.

No smell carpet cleaning and friendly service people!

On time, very knowledgeable, fair pricing

Emphasis on lack of chemical residue

I feel like the carpets are better after they have been cleaned and they seem to stay looking nice weeks after cleaning. However on the last cleaning I was not pleased with the technicians who advised they would not move any furniture, not even the chairs or couch to clean the complete room. My husband & I had to move all the furniture in order to get the entire room cleaned. Not my idea of good service! Also, I paid premium $ to have my rug sent to the shop for cleaning. I was told it would be returned within 2-3 weeks however when we did not receive the rug back in that time frame and called to inquire we were told that evidently my rug had been "lost"! You had my rug for over 6 weeks, even though you returned $50 to me I still feel that I had been "ripped off"! Although I am not pleased with the last service rendered I will likely use Zerorez again for my carpet cleaning - I do hope the next time I will have a better experience.

did a very good job

The carpets were very clean and there wasn't a unpleasant smell left behind

Friendly, knowledgeable staff. Got my floors and carpet very clean, very fast.

It was not a rush job, Dc also told how to take care of my carpet.Very friendly, new what he was doing

I do appreciate that you guys came back out. I am still disappointed that the food stain did not come out on your second try. But I do know that you gave it your best shot. Thank you.

Just great a company. ..

Tom
Does a great job!

The service was great and the results on our carpets was a clean and fresh look.We look forward to using your service in the future.

The first ZeroRez representative gave me a call to meet him at my house but was not there as promised. I had to call your office in order to get a response. The office attendant had to send another representative to start and complete the job. I would like a manager to call me at ( Phone number removed.

Just didn't really see the dramatic difference I hear about on the radio.

Very Thorough, clean and effective cleaning.

helpful and knowledgeable service technicians carpets stay cleaner longer and softer