Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83460 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2014 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries fast, good service

Report a concern   January 31, 2014 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, no what he's doing

Report a concern   January 31, 2014 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, quick, thorough. Didn't try to sell any add-ons that I didn't need.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Susan Boone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products, carpet dries quickly, helpful service people.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Judy Schmidt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. Your personnel are very professional. They are prompt for appointed times. No other company will touch my carpets ever again, but Zerorez. As I told your rep yesterday, there were two other old and, I thought, supposedly good cleaning companies. I tried them. Both left wet soppy carpets throughout my house. Zerorez sent me a card advertising a special. Since that time I have used no other company but Zerorez.

Report a concern   January 31, 2014 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians did a very thorough job this time. Took extra time getting coffee stains out, did extra rinsing and raked the carpets to bring the pile up. Looked very good.

Report a concern   January 31, 2014 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Made carpets look much newer &clean. Hopefully no residue!
Technician was very nice & helped me move coffee table.

Report a concern   January 31, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there was no chemicals used and the carpet looks great.

Report a concern   January 31, 2014 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great technician. worked hard to get the carpet looking very good

Report a concern   January 31, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great spot removers, decent price, on time,

Report a concern   January 31, 2014 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   January 31, 2014 — Rated 9 out of 10 by J.H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick dry of the carpet and very professional staff. stain removal was great!

Report a concern   January 31, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've had Zerorez clean our carpets twice and have been pleased with the outcome both times. Our carpets look good as new and smell that way as well.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Michael Rooney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Randy Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly.

Report a concern   January 31, 2014 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Darwin, was very professional and efficient. The carpets look great!

Report a concern   January 31, 2014 — Rated 2 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were 3 stains in our carpet I had hoped would come out with the cleaning and didn't. The cleaner who came to our house didn't mention them, and I didn't notice them right away. It took a couple of days for them to re-surface so I was disappointed our stains remain.

Report a concern   January 31, 2014 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly & Helpful Service Techs!! Thank you for your kind & professional manners! The cleaning was spot on!

Report a concern   January 31, 2014 — Rated 10 out of 10 by Jane Daulerio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their cleaning really works! Carpets look great.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Gerald Santini Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrive on time and leave our house in better shape with friendly & knowledgeable technicians

Report a concern   January 31, 2014 — Rated 10 out of 10 by Jason Worley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jason and Daniel came out yesterday and definitely put my mind at ease. They were both great guys, both very knowledgeable and both very meticulous in their work. I was extremely impressed at Daniel's level of knowledge and expertise on AC and duct systems. He had an immediate and comprehensive answer to every question I had.

In addition, both Jason and Daniel stressed that they wanted me to be completely satisfied before they left, and I most certainly am. You have valuable assets in both of those gentlemen in that they are excellent tradesmen and excellent representatives for your company. It was obvious that they genuinely took pride in their work and specifically in the company that they did the work for. I'm sure you know it can be hard to find that combination in an employee. If I may be so bold, I'd suggest a healthy pay raise for both of them!

Thanks again, and I will definitely be recommending Zerorez to everyone I know.

Best,
Jason

Report a concern   January 31, 2014 — Rated 10 out of 10 by Susan Demir Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service is outstanding

Report a concern   January 31, 2014 — Rated 10 out of 10 by Wade Bender Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no soap used and the rooms smell fresh after your done

Report a concern   January 30, 2014 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficiency

Report a concern   January 30, 2014 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and feels great!

Report a concern   January 30, 2014 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, value, results!! Would definitely use again and HIGHLY recommend!

Report a concern   January 30, 2014 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have already recommended Zerorez to several people since we had our carpet and tile cleaned last week. The result was so much better than when we had Dalworth clean it. Also, the young guy that cleaned the carpets was outstanding! He was so professional and had the absolute best attitude. It might sound silly to say but his parents and the company should be proud of him.
Overall, we are very happy!

Report a concern   January 30, 2014 — Rated 10 out of 10 by Caroline Throckmorton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guys that came and did our carpet. Stellar customer service.

Report a concern   January 30, 2014 — Rated 10 out of 10 by Rebecca Moss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, effective, beautiful results. No stiff, dark carpets. I have off-white carpets and when Zerorez leaves, they are fluffy, soft and clean. Amazing spot removal, too!

Report a concern   January 30, 2014 — Rated 8 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Too many add ons.


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