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based on 85063 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that you don't use chemicals and I like the way my carpet looks.
I like that they don't leave a residue. AND they clean the carpet!:)
Love that there are no chemicals!! Great service
The tech, Caeser was so thorough and did an excellent job! Healthy way to clean carpets!
Kyle did a great job and I would recommend him to all who need their carpets cleaned. I am very impressed with the work. The carpet was really soiled in so many places and now it's clean. Thank you!!
Traffic areas look the best they have looked. Spots and areas the dog lays look fantastic.
Carpets look fresh and clean.
Glad that you did not use chemicals. I have pets so that was a concern. We could tell an immediate difference. Our carpets were clean, the smell of clean was present and afterwards, walking on them it felt great. Our cleaning guy was pleasant from the get go and I was enjoyed the fact that he was so personable.
I like how clean my carpets are when you leave!
How quick, efficient and helpful your techs are, while not being "pushy". Also what a good job on my carpets and the fact that they dry very quickly,.
On the first service, the home was empty and I trusted your man to clean the carpets. He came to the office after he was done and I wrote him a check. When the new tenants moved in, the front room spelled of pet odor. We called back to have it deodorized (which was never offered at time of contact) and they wanted to charge $60 per room. When your supervisor came out they said the front room carpet had never been cleaned. Yesterday, when they guy came he checked the other carpets and they had not been cleaned either. They man yesterday cleaned all the rooms for free, which I appreciate, however I think I should receive a full refund.
Daniel was extremely nice and professional.
Not only was the carpet cleaned, there was no residue or odor left in the carpet.
Good cleaning job, chemical free. Fast but thorough technician and good value.
Do it right the first time
Your tech; Maurice (I think) was very professional. Was a bit disappointed that I didn't get a call letting me know that you would be 1/2 hour late after the 4pm-6:30pm appointment time though. Maurice arrived at 7pm and went straight to work. He did a wonderful job on my carpets!!!!
Cutomer service and a job well done!
We were very pleased with your service and will recommend Zerorez to friends. Will use again & again. Thank you!
I had both my grout cleaned and carpets. A few spots were left on the carpet. I have got one of them up myself. I think a better job could have been done.
Carpet Cleaning was good at reasonable rates.
We had hoped that cleaned stains would remain gone but they came back after the carpet dried just as they had with other carpet cleaning. Other than that, very pleasant staff.
Easy to work with. Employees are friendly and accomadating.
No chemicals and the personnel are top rated.
More detailed invoice.
Everything. Joshua was awesome and quick too!
The carpet looked clean and smelled clean. Person was efficient.
Great technician...great job cleaning!
Technician was very professional and courteous. He did an excellent job cleaning the carpets. I will never use another carpet cleaning company.
Wasn't told all applicable charges over the phone. Called customer service and explained was told supervisor would listen to call and call me back; no call back.
the products you use to clean the carpet
It got a lot of the stains out without pretreating He did what was asked of him. Did a great job. I have already referred you toa friend.