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based on 85064 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the products used to clean the carpets etc.
Very Friendly
Need some time to evaluate he products. But the ugly spots are gone after cleaning. The serviceman looks experienced and hard working.
How clean it gets the carpet
We love everything about your company
The carpet cleaning techs were quick, efficient and very effective.
My technician Adil did great job. Carpet is very clean.
Reliable, friendly, quality service. Good quality
I was very pleased with Mr Moody and his service. The carpet was cleaned correctly and it dried in less that 24 hours! much better than the first time around.
I paid almost $1500 to have carpets and furniture done that day. Already stains that were not associated with pets are back, and there is a high degree of residue left on my furniture corners. It's sticky, I can feel it, and it is right where they showed me urine. I bought a black light, and I can still see some urine stains on the carpet in a few places. Had they bothered to show me when they were done, I might have seen them then. I trusted them because they did work so hard. They said to give them a call if anything reappeared, that they would come back out, but I am so frustrated with all that we went through in the first place, that I am not sure I want them again. I even tipped them $100 because it did look so good at first. Let's see what your company does with this review. How good are you really??? PS, you only got a 1 because Fabian and Tommy worked so hard that day.
You do a great job!! The employees I have dealt with are nice, friendly and professional.
Technician was very knowledgable and diligent in his work. Appointment was yesterday and do far carpets look great.
While I did have a very good experience with the actual service I feel you should know that it almost did not happen.
The gentleman who took my call to make the appointment was confused when I mentioned a current offer that I wanted to use. He told me there was no offer. When I mentioned that is was in the Dallas Morning News he said OK. He then immediately told me all the reasons it could cost more. The entire call left me leery and I almost cancelled the appointment.
The professionalism of the service technician. His recommendations on products to sustain the wearability of my carpet. His willingness to make sure that I was 100% satisfied before he left.
Friendly staff. Clean carpet.
pressure to upgrade
Fast, works, doesn't smell, dries fast.
the guys do a great job in a short amount of time
Cleanliness and attention to detail
No toxic chemicals, sticky residues, or strong smells.
There were spots that were not cleaned. This was my 2nd time to have your service & was just not pleased.
My carpet always looks great after a Zerorez visit. The guys that come out are always very friendly.
no residue
Never had my carpets cleaned to the point they feel and look like new. The service is great!
I feel that y'all are more environmental friendly than other services
I like that the products that are used are green.
The guy did. Great job and carpets look great
Friendly service, quick but thorough, best quality carpet cleaning.
shorter dry time.
On time and quick and efficient. The carpets look very clean.
the products you use to clean the carpet