Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83465 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2014 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and the carpets look outstanding!

Report a concern   March 4, 2014 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water based cleaning. Techs are thorough.

Report a concern   March 4, 2014 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very friendly and did a fantastic job...I'll definately use y'all when I get ready to do my house.

Report a concern   March 4, 2014 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How fresh and clean it feels. Fabian is a wonderful person. He represents your company well! Take good care of him. He's an asset. Only thing missing is our $100.00 gift certificate from Fullers Jewelry. Still waiting on that.

Thank you.
Name removed

Report a concern   March 4, 2014 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It got my area rug sparkling clean! It was the first time in ten years that I had it cleaned and it looks like new!

Report a concern   March 4, 2014 — Rated 10 out of 10 by Rick Crews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves no residue. Looks and smells very clean. Our technician was clear, concise and did a great job. This is my second time to use ZeroRez. I would never use anyone else.

Report a concern   March 4, 2014 — Rated 10 out of 10 by M.A.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Second time used...very satisfied!

Report a concern   March 4, 2014 — Rated 10 out of 10 by Jay Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding job. The carpets were a mess and the technician really did a great job. Customer service was first class all the way. I will definitely recommend. Thanks! Jay

Report a concern   March 4, 2014 — Rated 10 out of 10 by Dondi Cooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural products that are edible quality knowledgeable employees and great feel of carpet

Report a concern   March 4, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The wonderful employees and the extremely great results

Report a concern   March 4, 2014 — Rated 9 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job; clean carpets; friendly and helpful employee have already recommended to neighbor and friends

Report a concern   March 4, 2014 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really liked our technician Keith. He was careful and communicative, but got on with his job and did it well. There are a couple of stains that have reappeared after the carpet dried (coffee spots), but perhaps they will disappear over time.

We are happy. Tk you. We used your company at a friend's referral and because we have pets and like GREEN.

Report a concern   March 4, 2014 — Rated 8 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

My credit card was charged $10.81 more than I signed for. I called requesting a credit and am waiting.

Report a concern   March 4, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendliness of techs

Report a concern   March 4, 2014 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are safe

Report a concern   March 4, 2014 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, very professional, very clear about service and cost in advance, no chemical smell

Report a concern   March 3, 2014 — Rated 6 out of 10 by K.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

GREAT representative, GREAT results on dirty spots but 2 rooms totally still smell like dog peed after I "upgraded," toa ll the additional options totalling $400! Far cry from a $79.99 special! And no Fuller's voucher as was stated in the deal, rep. said I had to call to follow up on it since they don't handle the "promos"

Report a concern   March 3, 2014 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality if the products used were very impressive. I love the way my carpet looks, line a brand new product.

Report a concern   March 3, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with how my carpets look. Will most definitely use Zerorez again.

Report a concern   March 3, 2014 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and friendly.

Report a concern   March 3, 2014 — Rated 5 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

if all your employees were like the second employee but first time was a huge disappointment

Report a concern   March 3, 2014 — Rated 9 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technicians are nice, polites. This is my second time and rugs did not come like the first.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Shirley Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your young man was very knowledgeable. Also asked what I needed and we did a walk thru.
I will use you again and am considering having my tile floors/grout cleaned and sealed next month.
:)

Report a concern   March 3, 2014 — Rated 2 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets were just cleaned on Friday. That is too soon to see how effective your product really is. The service tech, Cody, was very friendly and courteous.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Donna Havens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and very fast! The guys did a good job cleaning the carpet in the rooms I requested, and they were done in less than an hour!

Report a concern   March 3, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job on our carpets. They look brand new!

Report a concern   March 3, 2014 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not using harsh chemicals.

Report a concern   March 3, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and efficient. He walked with me and explained what he would do and how he would proceed. The product speaks for itself. Nicely done.

Report a concern   March 3, 2014 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were glad that Zerorez is a "chemical free" cleaning service. The tech, Keith, was very nice.

Report a concern   March 3, 2014 — Rated 2 out of 10 by S.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left a big stain inside my front door where the hose was brought in the house. Chipped paint off the wall with equipment in one room. This after issues with scheduling and customer service on phone. All in all, with the exception of office and stairs, wasn't very impressed with cleaning. Left several stains and created a new one and had to drop $207 on top of it


Privacy Policy