Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83467 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Jones was very professional and knowledgable.
Will request him for all my future jobs!

Report a concern   March 6, 2014 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very smart that you can see the liquid through tube at middle part. It really made us realize how dirty the carpet really is. The 2 gentlemen that came out were fantastic!! Not pushy at all and very helpful. Quick, reliable and hard workers.

Report a concern   March 6, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ron was very informative and worked very hard to resurrect our dying carpet. His hard work shows. My wife is so happy with the outcome. Thanks Ron

Report a concern   March 6, 2014 — Rated 10 out of 10 by V.T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came out to help was very knowledgable and gave great timely service.

Report a concern   March 6, 2014 — Rated 10 out of 10 by Anne Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I do not like carpet cleaners. Until now. It seems they always over promise and under deliver. None before have been able to just get regular household dirt/pet stains cleaned - no matter what sort of home I've lived in and the quality of carpet, from inexpensive to top-of-line. But after having Randy out from Zerorez, I have to say I am in a believer in this "water-only" process. It sounds counter-intuitive, but honestly, it really works. I am a very happy customer.

Report a concern   March 6, 2014 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good

Report a concern   March 6, 2014 — Rated 10 out of 10 by Carl Melin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We experienced the tech to be very professional, courteous, and knowledgeable. He was very informative as to how to deal with any future problems. We are enthusiastic about using this service again in the future. We highly recommend Zerorez, and will do so for family and friends. - C. J. Melin

Report a concern   March 6, 2014 — Rated 9 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Basically water, rather than chemicals.

Report a concern   March 6, 2014 — Rated 10 out of 10 by Justin Goodman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have had my carpets cleaned twice with Zerorez and I really like the fact that the customer service reps are extremely friendly and accommodative. The service techs are informed and efficient which is a nice change from other services I have used in the past. Thank you.

Report a concern   March 6, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and the technician was professional and polite!

Report a concern   March 6, 2014 — Rated 10 out of 10 by Brian Carboni Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use any chemicals to clean.

Report a concern   March 6, 2014 — Rated 10 out of 10 by Cameron Wunsch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very friendly technician. knew product well. loved that you used no shampoo.

Report a concern   March 6, 2014 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who cleaned my carpet was great, he explained everything before he started, no suprises, plus he did a great job.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Joann and Randy Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service Is the best we have ever had and the products do yhe job.

Report a concern   March 5, 2014 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and servicemen

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not over wet!

Report a concern   March 5, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How the carpets were able to be cleaned; great interaction about what is being done to improve carpet appearance and cleanliness

Report a concern   March 5, 2014 — Rated 0 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I do not feel any stains that were in the carpet were removed as expected. The tech was extremely pleasant, but would not recommend Zerorez.

Report a concern   March 5, 2014 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua was very nice and respectful of me and my home. He was very knowledgeable and he informed me of all the procedures and available products and services. My carpet looks great and now after cleaning my air ducts I am breathing easier!

Report a concern   March 5, 2014 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look fantastic! No harsh chemicals and you got out all the stains!

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The care and close atttention to service detail with exceptional customer service. The certified technicians provided the best service demonstrating the highest professionalism and took the time to ensure my home was protected during service. They explained the process and offered suggestions to allow me, the homeowner, to make informed decisions. I will only use cleaning services from Zerorez in the future. The company is everything plus more than you hear in the radio advertisements (Jody Dean in the morning). I am so glad that I called Zerorez and plan to recommend them in the future.

Report a concern   March 5, 2014 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable. Gets out most stains. Amazing and very polite guy cleaning the carpets . Also. Very important to me that you take the time to extract the water back out of the carpet so the carpet drys much faster . Thanks so much for a great job.

Report a concern   March 5, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly people and know what they are doing...

Report a concern   March 5, 2014 — Rated 10 out of 10 by Carole Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was fantastic everything looked like new and the carpet had been abused by my tenant

Report a concern   March 5, 2014 — Rated 9 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys came in, got the job done, finished up and left. There was no messing around, wasting time.

Report a concern   March 5, 2014 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reagan was an excellent ambassador for your business. We certainly will request having him for any future services.
Carol and Name removed

Report a concern   March 5, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way you clean without chemicals. The service has been very good, although this time I see serveral plaes that has shown up after it dried.

Report a concern   March 5, 2014 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the guy that actually came and did the work. He was nice and professional. He took time to make sure we were happy with everything before he left.

I was however completely disappointed with the reservation it's. I told her we wanted the carpets cleaned yet the work order just said we wanted an estimate. We had furniture moved when the cleaner arrived and I would have been very disappointed if he could not have cleaned the carpets that day.

Report a concern   March 5, 2014 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgable staff. Great service from the receptionists to the technicians!

Report a concern   March 5, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Crew was very helpful, worked hard and got done quickly with a clean carpet left behind.


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