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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was nice and polite. He did a good job.
Carpet stretching was not completed and had to call you out again.
The people
personnel very professional... good follow-up after services
Carpets looked great and everything went easy and smooth! Thank you!
Looks fabulous when you leave! Quick Dry! Professional and friendly empolyees!
I am happy with the condition of the carpet and I know that I have had previous cleanings where they used "soap" but I though zerorez was suppose to get all that out. there are some areas that have that "soap crunch" but I am willing to use them again because the next time may pull out all that old soap.
did a good job.
Carpets were very clean. Team very professional.
the technician was very professional, on-time, and customer oriented; and I like there is no chemical residue using your product and cleaning procedure - - the 3 room special for $79 is a great deal
After living in our home for two years with five kids and two dogs, our carpets had gotten pretty filthy. We had tried to clean our carpets ourselves but when we did the dirt came back almost immediately. We called Zerorez and we could not have been more pleased with the out come. Not only do our carpets look almost brand new but they smell great also. Almost a month later and our carpets still look GREAT! The technician who cleaned our carpets was super friendly and didn’t mind all the questions we were asking him. He was able to explain exactly everything his was doing and was very respectful to us and our home. I would recommend Zerorez to anyone!!!
Thank you Zerorez!
Cassondra Wood - Fort Worth, TX
No chemicals
How friendly the staff was and answered all my questions.
Our son's carpet is still not very clean...you also cleaned a rug instead of his carpet.
No chemicals. Friendly & knowledgeable technician.
Technician was polite but a more thorough explanation of the procedure would have been appreciated.
I was impressed that the tech was able to get out stains that previous companies couldn't. I don't know what chemicals or technique you all use, but keep on using it!
Efficient, on-time, professional, no mess, no smell, no wet carpets - and they look great.
Reasonable costs and service was great. Very professional and efficient work.
Mention pet stain fees when service is being scheduled
Very clean and basically chemical free
Excellent products and they do what you advertise. Technicians are very helpful and have excellent customer service qualities.
I like that carpets are not so wet and they dry so quickly.
The gentleman who cleaned our carpet was a true professional and was very knowledgeable about the products and chemicals. He was very respectful and courteous. We always use Zerorez to clean our carpets and trust no one else to do the job. They do excellent work!!!
The employees that came were very helpful and didn't hesitate to explain anything that we had questions about.
My carpets aren't as clean as I was hoping they would get and when I had the test spot done on the couch it didn't help at all. Also, I never got the Fuller's gift card I was supposed to and aside from the 3 room deal price everything else was pricey.
The people who did the work were very informative and exact for what they were going to do. Very professional and very good at their job. I was very happy with the results!!
1st time I used Zerorez the team of techs got out 7 years of stains and carpet looked brand new like your ad says. This last time 1 had a single tech (says he had previously worked as 2nd tech on a team). Carpet looked good when he finished but stains are now starting to reappear, something I did not have with the first cleaning. I feel that for $600.00 the stains should not reappear. I feel I'm entitled to my carpets looking like they did after the 1st cleaning.
That it is treated water only
The staff at Zerorez were all very friendly.
Dwayne was the gentleman who did my carpets and asked
several times while cleaning if I was satisfied. How refreshing to work with a company who cares. Thank you to everyone at zerorez and to starling springer at KLTY for suggesting them