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based on 85062 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians were knowledgeable and courteous.
Quality of finished product and Professionalism of the individuals
that performed the work.
No soap! My home smells fresh and clean. Very informative technician.
for the area that we have and the coupond that we had we got our socks rolled down with the price. No receipt, invoice or nothing. I think I'll just rent a Rug Doctor and forget about it next time.
Good product delivered in a timely manner by a courteous technician.
Focus on stains removal.
Detail work cleaning closer to walls, etc.
work a little harder on tough spots as I pointed out to technician. Carpet always looks great when they walk out the door but when it dries there are "shadows" that I think would have come out if they'd worked a little harder on those spots.
Thorough job with no apparent residue like other companies
It works
Joshua and Gabriel did a really good job, they were respectful of our property (meaning, they were careful to prop the swinging door so the hose wouldn't drag against it, etc.) They were generally pleasant folk to have around and we are happy with the results.
You do the best job and my carpet stays cleaner longer
Excellent service given by Thomas.
carpets look clean and new
Efficient and professional work. The results were better than I expected. The quality of the work performed and great attitude of technician, Keith.
Friendly service, and fast scheduling
Flash treatment for pet urine areas
We've used Zerorez for about 10 years now. We'll never use anybody else. The technology, combined with a green approach to cleaning, and topped off with friendly technicians make for the perfect combination. I have recommended Zerorez to several of my friends in the past, and will continue to do so. I couldn't recommend them highly enough.
Carpet looks great.
timeliness.
Clean smell and free of harsh chemicals.
The customer service and quality of service was unlike any I'd received. They were amazing.
Carpets are wetter than I expected. Still haven't had an invoice emailed to me.
How nice you made the carpet look and the kindness and help from Kyle . We are very elderly and having such a nice person and also getting to leave the premises so we didn't have to stay out of the way etcx.
The carpet looks new following your cleaning and no fragrance or chemicals used.
There are a lot of hidden fees not explained prior to service. So where I expected to pay $79. Based on a current deal, I ended up paying $180. Not too happy spending twice the amount I expected to.
It was very easy to make an appointment and the cleaning itself was done very quickly. The technician was also very personable.
The friendliness and timeliness of the technician.
On time. Nice technician did good work.
Considerate employees, efficient.