Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85062 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, helpful, professional technicians that get the carpet clean.

Report a concern   May 19, 2014 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely happy with the redo

Report a concern   May 18, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet stays clean and the stains don't return when the carpet drys

Report a concern   May 18, 2014 — Rated 3 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked for the guy I had last time. He was professional, knowledgeable, and hard working. They guy that came this time was the exact opposite.

Report a concern   May 18, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   May 18, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals used and the tech Kyle was very efficient and explained the process thoroughly. Would recommend them to others and will use them again in future.

Report a concern   May 18, 2014 — Rated 8 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

n/a

Report a concern   May 18, 2014 — Rated 10 out of 10 by Jim Denglere Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional, price as quoted, results look great!

Report a concern   May 18, 2014 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! This is the second time we have had Zerorez clean our carpets. Look like new again!!! :)

Report a concern   May 18, 2014 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, very satisfied with the service from beginning to end!

Report a concern   May 18, 2014 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpeting looked and smell great.

Report a concern   May 18, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First name removed was very friendly and professional

Report a concern   May 18, 2014 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and got all the stains out.

Report a concern   May 18, 2014 — Rated 10 out of 10 by Ken Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous employees! The guy that came to do the carpets was fast, super nice and didn't try to push other services. That is so important to me!! Can't wait for our carpets to need cleaning again!!

Report a concern   May 18, 2014 — Rated 5 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet is taking forever to dry, not the 3-5 hours the tech told us

Report a concern   May 18, 2014 — Rated 10 out of 10 by Randall Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I used your company a couple of years ago and was pleased with the results and the courtesy of your employees. I like that the employees ask questions/and address individual concerns.
When I went back to work a couple of days later, and mentioned your company... a couple of them said... yes we use them also and would not consider any other.
Our high traffic area is extremely clean thanks to the time your technician spent making sure it would be clean also.

Report a concern   May 18, 2014 — Rated 10 out of 10 by O.S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional service
timely

Report a concern   May 18, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

evrything!

Report a concern   May 18, 2014 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Phillips the technician is very knowledgeable.
He does an excellent job in representing Zerorez.

Report a concern   May 18, 2014 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was on time, courteous, friendly and accommodating.

Report a concern   May 18, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, no mess, and great results and professional well informed service people.

Report a concern   May 18, 2014 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products have very little odor and your service man,Jamie, was very professional, well dressed, and likeable.

Report a concern   May 18, 2014 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green product.

Report a concern   May 18, 2014 — Rated 8 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Procing

Report a concern   May 18, 2014 — Rated 9 out of 10 by Margaret Gaston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thorough job cleaning air filtering a/c system

Report a concern   May 18, 2014 — Rated 8 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I think the service is good but a little expensive.

Report a concern   May 18, 2014 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous employees, carpets look great!

Report a concern   May 17, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves no residue on the carpet that would attract dirt.

Report a concern   May 17, 2014 — Rated 10 out of 10 by Pam Lay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians and knew their stuff!

Report a concern   May 17, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.


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