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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices for add on items to the promotional deal were very expensive. They were significantly above market value as evidenced by other carpet cleaners in the area.
VERY DISAPPOINTED WITH THE STAINS THAT DID NOT COME UP ON MY NEW CARPET.
DID NOT CLEAN UNDER THE COUCH/CHAIRS...HE NOR ANYONE ELSE METIONED TO ME THAT HE WOULD NOT MOVE.
I liked the corner guards that the technician put up so the hoses wouldn't scratch my walls. I liked that there was no oder left in my house once the carpets were cleaned.
Gets clean and stays clean longer.
Excellent job and excellent service.
My carpets look awesome! I am happy with the results! Very clean!
I like the results..the carpets look wonderful, and the serviceman was very professional!
He did a great job and was very detailed and worked hard to get all the areas clean! I would ask for him again! Great job and like new carpet! Thanks!!
Great customer service and results
Efficient and effective.
water cleaning - less chemicals
clean carpets
I liked how quickly I was able to make a reservation after my first call
Serviceman very nice and thorough. Also like product concept.
Excellent customer service, they called me back to fix a mistake that was made. I was very pleased.
no chemicals
The technicians were cheerful, quick and professional.
Love the green additives and enhanced water. The tech John was wonderful. Explained the whole process and really took his time to do a professional job, not how fast he could complete. Bob Soergel
I very much appreciated the call back with my less than satisfied review. I really wasn't looking for anything, but was pleasantly surprised when another technician was sent out. He really did a great job explaining everything and worked very hard to make sure the job was done properly. Thank you so much for your superior customer service.
no chemicals
It is green and very thorough. Carpets look amazing.
I like the fact that there is no residue in our area rugs which were cleaned. They look like new ! :)
Thank you!
Marjorie Last name removed
Grapevine, TX
Green cleaning agents for the safety of my family.
The odor during the cleaning and for a time afterwards was much stronger and more floral than I expected.
YOU DIDN'T DO ANYTHING BECAUSE THE MAN THAT CAME TO MY HOUSE TOLD ME YOU WOULD NOT BE ABLE TO GET THE TRUCK IN MY HOUSE TO DO THE WORK. I WASN'T FOR SURE WHAT TRUCK HE WAS TALKING ABOUT. HE ALSO TOLD ME THE WORK WOULD COST ME $3.00 A FOOT WHICH WAS COMPLETLY OUT OF MY BUDGET. SO NOW YOU KNOW WHY I CANN'T RECOMMEND ZEROREZ TO ANYONE.
Excellent service by Max & very high quality results - thank you very much!
I thought that Jaime was exceptional in his communication and tutorial about the services that would help us. He was brilliant!
Knowledge of technician, quality of the cleaning and overall great service
great carpet cleaning that outlasts all others I have tried. this is the third time and I will call on you again in the future and will tell all my friends and neighbors...
My carpet was very dirty and James did a very good job. He was very informative and I highly reccomended James to clean the carpet of my friends. I think that his full name was James Greenwood.
The technician was very friendly and knowledgeable. He explained every step and why they do it that way and why it is different than other companies. He explained all the services that they offer. They were fast but very thorough. I will be calling again.