Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85062 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 17, 2014 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh cheicals
Report a concern   May 17, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like everything about your company! The people are great from the phones to the technicians!
Report a concern   May 17, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I found your company to be very professional and have prompt service. The service men with whom I had contact were very cordial and helpful. I would definitely recommend your company.
Report a concern   May 17, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service, great work and end product, comparable prices.
Report a concern   May 17, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
Great smell
Quick service...carpets clean and dry in shirt time
Report a concern   May 17, 2014 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick, easy, inexpensive and safe for fam...
Report a concern   May 17, 2014 — Rated 4 out of 10 by C.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

over the phone quote for # of rooms was dramtically different than the actual price when the tech came out. over the phone priced by room roughly $350 but tech priced by square footage and the total ended up being over $700. Nothing was mentioned on the phone about square footage pricing. I would have gone with another company had I known the services were so expensive
Report a concern   May 17, 2014 — Rated 3 out of 10 by F.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

when the manager showed up he made my wife feel like if she was not being truthful and that the shower was n ot kept clean. My wife told him that she keeps our shower clean.I was not a happy camper. our business will be going back to Dalworth or Stanley Steamer.
Report a concern   May 17, 2014 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was so nice and clean. Also he guy who came out Darwin was very professional!
Report a concern   May 17, 2014 — Rated 9 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone was very friendly. I liked how we were notified of our upcoming appointments and the 30 minute confirmation call. Very nicely done.
Report a concern   May 17, 2014 — Rated 10 out of 10 by F.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied. My carpet looks new again.
Report a concern   May 17, 2014 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional service techs
Report a concern   May 17, 2014 — Rated 9 out of 10 by O.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good
Report a concern   May 17, 2014 — Rated 9 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency
Report a concern   May 17, 2014 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean with no residue
Report a concern   May 17, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle cleaned our carpets. He did a wonderful job....the carpets look great! He was very informative and polite.
Report a concern   May 17, 2014 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, quick, affordable and professional.
Report a concern   May 17, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are safe and effective. It's reassuring to know there are no toxic chemicals used.
Report a concern   May 17, 2014 — Rated 8 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Bring your prices down. Especially the cost of cleaning rugs. I love the product though
Report a concern   May 17, 2014 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the lack of chemical smells and how there is no soap used! The carpet lookedand smelled wonderful.
Report a concern   May 17, 2014 — Rated 10 out of 10 by G.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez removednstains I thought would be impossible to remove. Amazing.
Report a concern   May 17, 2014 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap used
Report a concern   May 16, 2014 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, fast, thorough. daniel was terrific. So was his partner but I can't recall his name.
Report a concern   May 16, 2014 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that cleaned my carpet was very professional, and pleasan
Report a concern   May 16, 2014 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin, my technologist, was especially good
Report a concern   May 16, 2014 — Rated 10 out of 10 by Jody Mills Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyree our Tech was very professional, arrived on schedule, did a great job and more.
Report a concern   May 16, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and knowledgeable. Our carpets look great!
Report a concern   May 16, 2014 — Rated 8 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Please don't try to sell me on additional services and treatments once at my house. The gentleman was very nice and I know it was his job, but the cost of the additional services was more than the whole carpet cleaning
Report a concern   May 16, 2014 — Rated 7 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Quote everything up front, the surprise charge for pretreat was not welcome
Report a concern   May 16, 2014 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're green.

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