- Phone: (214) 372-5326
- Visit Website
based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They do the job. My carpets look great, the man that did the job was knowledgeable and took time to explain everything to us.
I just wonder why aren't you interested in knowing if there are things I didn't like.
Tom is an A+ employee and so glad he was at our house to provide service. Because of Tom I will continue to be a loyal Zerorez customer!!!! Also, Brad was great in working with me on a credit for a sub par cleaning I had previous to Tom coming out. It was in regards to my master bathroom shower. THANK YOU!!!!
Did a great job ,communication was awesome employees a very professional
You were able to remove a splattered stain in my carpet without using undesirable chemicals.
No chemicals are used and it gets the carpet clean and fresh.
This was the second time I had
Randy. He understands what I needed and did a very good job. I will ask for him the next time.
Done in house
The service tech was very professional and friendly. He also did excellent job cleaning the carpets and couch.
I was disappointed that you only send one guy and he didn't move anything that I hadn't already moved. He didn't even take the plastic chair mat up in the study and move the chair on casters. I had to point out every spot or he overlooked them. He was on his cell phone at least 3 times while working and eating a snack while working. I have other companies and they usually send two people and move small pieces of furniture. They usually point out any problems like loose threads and give advice on how to repair. I had asked him to point out any problems, but he didn't point out anything.
Y'all always do such a great job
Quality work of technician, Jaime.
Great Tech and carpets look amazing
Cody was very professional (as was the person who took my initial phone call to help explain services and schedule my appt)
Clean and quick service; helpful with "on-going" suggestions / ideas
The quick response I received to my initial inquiry, the option for a service time within a week, the estimate by phone, Fabian's knowledgeable and efficient service, and my clean, clean carpets, floor & sofa!
Cleaning was excellent, technician very professional, and there was almost no perfume/chemical smell left behind.
Service Tech was right on time, he was also excellent in his job, explained treatment and if stains would come out (which he got 99% out) and very professional in his work and mannerism.
Our technician was so friendly and helpful. He did a fantastic job!
Prompt, courteous, thorough.
Timeliness and great service
You are on time, efficient, friendly, respectful of my home and furnishings; and your product and service perform exactly as advertised.
The technician was very friendly and knowledgeable.
My carpet was completely cleaned. Service was fast, friendly, chemical free, and trust worthy.
Cesar was polite, well spoken and did an amazing job.
I like the whole process and how the products works again living mechanisms in the carpet materials.
Carpet is very clean !
Quick
Zerorez was out a week ago and at that time the carpet was not clean. Yesterday Zerorez came out again and the carpet looks so much different. The rooms look brighter b/c of how clean the carpet is. We are very impressed with the amount of work Zerorez is willing to do to obtain the best customer satisfaction. We are very happy with the re-treatment of the carpet.
Joel did a quick job on my carpets. There were a few spots he was not able to get completely out but it still looks great.
Thanks.
I paid for the treatment for pet stains & for some reason it did not help this time. My last carpet cleaning with zero Rez was great unfortunately this one was not.

Very clean carpets. There was no stiffness in the carpet either. It quickly dried, and looked as good the next day as the day it was cleaned. Always before the stains would re-appear. Also there was a nice clean smell - not a chemical one. My parents were exceptionally pleased! Thank you. Now I have to get my own tile cleaned!!