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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very knowledgeable about the product and very good results.
I am satisfied with the service. Joseph did a great job!
Was very pleased with the prompt and courteous service. Also quite pleased with the carpet cleaning. However, the main traffic area, although much cleaner, had streaks that the technician said would vanish as the carpet dried. They have not.
Also, according to Jody Dean, we're supposed to receive a $100 gift card; and we have not.
Thank you,
Kym/Name removed
My mom was at the house when our service specialist (Cory ??) came. It was reported that he worked his heart out to clean our carpets. My mom was very impressed by his commitment to his work. Our carpets look amazing and we intend to have Zerorez return at a later date. Sincerely First name removed Higgins
a few spots on the last room
Quick, on time, and great service
The young man who did our carpets this time was very polite and professional, He did steps to oue carpet we did not receive the last time someone came, We loved him and have recommended him to all our neighbors
We really like that we had the same service tech this year - he remembered us as well! He's extremely polite and gets the job done in a proficient, timely manner. He goes above & beyond to make sure you're completely satisfied. My carpets look & feel so so much once Zerorez has been there!
How we'll thry clean with no residue
Safety
Professional, timely, efficient, great value
The process is clean and the service personnel are efficient and courteous
GREAT PRODUCT AND THIS YOUNG MAN DID THE BEST CLEANING JOB OF OUR CARPET.
YOUR RECORDS WILL INDICATE THIS IS AT LEAST THE THIRD TIME I HAVE HAD YOUR SERVICE.
DENNIS DID A SUPER JOB !
Do very good cleaning job and you people are very nice and know a lot about carpets thank you, very much, see you next 6 mos. Mrs Last name removed
Natural, fresh and made my carpets look new. My representative who cleaned the carpet was very courteous, professional and knowlegdeable.
Joshua was early, helpful, thorough, didn't pressure me to get more services than I had already asked for, and he was polite and professional.
Cesar was friendly from the moment he came into the house and made friends with my dogs. He answered every question I had and gave me some good advice on how to take care of a hair dye stain that, while it did lighten considerably, did not completely come out. He was fast and efficient. The whole house looked better because of my clean carpet!
very friend;y staff. very reputable. i recommend everyone i know to zerorez.
thank u for having pet safe products.
The professionalism and work ethic of the representative. What can you do with 13 years old carpet? Well it looks great after being treated.
Thank you.
Nice and Clean fresh smell, love it. Super nice professional representative. Very pleasant experience.
I like the cleaning process you use, the hot purified water and no hard chemicals and detergents....I will use you again for that reason. However your scheduling of appts could be be improved.
Very knowledgeable and great product
Great job on the tile and the carpet !
I was out of town when they came but my husband was here. When I returned from my trip, the carpets were beautifully clean. I am extremely pleased with Zerorez and will definitely call them again when needed. Great job!
Bonnie Bassett
The young man was very well kept and polite, and did a thorough job. I like that your service is somewhat "green" in that you don't use chemicals, etc.
Non-toxic and completely green. Would not have used you otherwise.
No chemicals.
The carpet cleaning was fine. We went with an up sell for our hardwood floors, you could have done better. The tech cleaned and polished over gum and other debris. We had to go back and hand scrape several areas. We were disappointed it was a $500 service.
I love how clean my carpet is! I have used a different service in the past, who advised my "high traffic" area could never be fully cleaned. Zerorez proved them wrong - my carpet is all the original color once again!
Cleaning was excellent. Carpet stretching was questionable --- tack strip was broken, carpet was cut too short. Technician was courteous and hard working, but appears to need some additional training on stretching.