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based on 83470 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
For the first time, our carpets were not only cleaned beautifully but they were completely dry within 2-3 hours. There was no odor and the carpets look new again
No chemicals in cleaners and friendly/knowledgable employees - extremely professional.
Technician was very professional.
I liked the response to my survey the technician came the second time and the job was perfect to our satisfaction. We have always heard great reviews about Zerorez work and their product but the customer service is one of he best
I am not real satisfied, the spot he said he could get out, you can still tell where it was
My tech worked really hard and seemed to want me to be completely satisfied with his work. I was very pleased with the results and I will definitely use you again. Thank you.
Came on time and was done quickly. But I mention Jodie Dean for the radio station and I have not been told how to get the 100 dollar Fuller Jewelry Store coupn.
I had two rugs sent to the factory to be cleaned and have not gotten them back yet, but I am very happy with the carpet in my bedroom that was cleaned. It is the only room in the house with carpet, and the room the pets go to for accidents. Now the carpet looks brand new. I intend to use Zerorez on a regular basis now.
Great price for the service
I'm not familiar with what all of your products are but I was happy with the outcome of my carpets.I did appreciate you keeping me informed that the technician was running late and him also calling to advise as to when he arrived. He was professional , well informed, answered
my questions and offered good suggestions on how to keep my carpet a little cleaner.
I liked the basically chemical free cleaning process and excellent water extraction. Service providers were friendly, helpful, and knowledgeable, generally a pleasure to have work at our house.
Good communication. No surprises. Very professional.
The cleaning process is very good and I like the professional service from the person who comes to the house. Answers my questions and takes good care of the furnishings that remain in the rooms. Thank you.
Timely and efficient
Clean, great work and smells fresh
The technicians are always friendly, prompt and very professional. The end result of my carpets are always spectactular.
seemed to clean the carpet very well
It was very well explained the sales person was not ppushy and the carpet look and smell great not hard
It took three appointment times to get someone to come to the house as scheduled. The original appointment was scheduled between 4 & 6. At 6:30 I was told they would pull someone to get to the appointment. About 10 minutes later I received a call saying he was about 45 minutes out, which was too late to clean for me. I then rescheduled and the same thing happened. On the third rescheduled appointment, a person finally showed up as scheduled. He did a good job, but I was very disappointed in the scheduling. It should never take three times to get someone to come clean a carpet.
Fast and very thorough job. Excellent.
Product & service are above any competors we have used in the past.
No leftover product on my carpet. Safe for kids and pets.
Great customer service, good special rates and thorough cleaning
Zerorez did a fabulous job for me. The wrinkles in my carpet are gone and the carpet is clean and smells very fresh. I would highly recommend Zerorez to anyone.
You had a very professional gentleman out; he was very kind and spent extra time to make sure the carpets were perfect. Love that water was just used and all stains came out! Great service!
The carpet cleaning worked fantastic, I have an older dog who sometimes cannot wait until I am home, she has accidents sometimes. Zero res got my carpets looking fantastic. i was very surprised, I am not quite ready to replace my carpet and I did not invest in the "supervised Flood method they offer" but the regular cleaning made a world of difference.
Tech was on time, concerned about doing a good job. Did a good job explaining services, cleaning process, and charges. Will use Zerorez again.
Does a good job cleaning the carpets.
Carpet still took 4hours to completely dry. Techs were awesome. Randy was very informative and nice, courteous.
the technician was very through and fast :)