Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83470 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2014 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very courteous & took care of making sure hoses didn't mark up walls or baseboards. Very impressed!
Thank you!
First name removed O'Kelley

Report a concern   April 6, 2014 — Rated 9 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product worked especially well! My carpets look great! I like the concept behind the process. It makes sense. Your . The gentlemen who came to do the work were personable and professional

Report a concern   April 6, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and professional

Report a concern   April 6, 2014 — Rated 10 out of 10 by Mary Reap Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super friendly and always gets the stains out!

Report a concern   April 6, 2014 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee did a great job and I would recommend him to do all my friends houses

Report a concern   April 6, 2014 — Rated 10 out of 10 by Francisco Alejandro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Fabian was very nice and did a great job

Report a concern   April 6, 2014 — Rated 10 out of 10 by Charles Swafford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and fast

Report a concern   April 6, 2014 — Rated 5 out of 10 by E.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My wife asked if he would do the hallways connecting the rooms that were cleaned. He said he would. I couldn't tell right away but it didn't get done. The last time these rooms were cleaned by Zerorez, they cleaned the hallways.

Report a concern   April 6, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional. Carpet is really clean.

Report a concern   April 6, 2014 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and easy.

Report a concern   April 6, 2014 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for the environment, pets, people, etc. My carpets always look like new after they are cleaned. My carpets are 12 years old

Report a concern   April 6, 2014 — Rated 10 out of 10 by Pat Lively Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My house smelled great and my carpets look new. Even after having a dog have puppies on it.

Report a concern   April 6, 2014 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the way the carpets looked after! Amazing!

Report a concern   April 6, 2014 — Rated 10 out of 10 by Karen. Anderson. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel that my home is cleaner and less dirt is circulating in my home as a result of your cleaning my carpets and today my vents.

Report a concern   April 6, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great and so does my white tile in kitchen. The service technician was wonderful and worked incredibly hard.

Report a concern   April 6, 2014 — Rated 8 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am not sure your method is that much better than the others. Time before last you had a machine that lifted the pile. this time, the guy did not bring it - said it was broken. Must be a temperamental machine because it was only about 6 months ago that it was new.

Report a concern   April 6, 2014 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good job,prompt, very efficient

Report a concern   April 6, 2014 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were very knowledgeable and did a great job. Our carpets and rug look fantastic!!!

Report a concern   April 6, 2014 — Rated 10 out of 10 by Diane Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional work by dependable company.
The only company I will call to do my
carpets .

Report a concern   April 5, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results and friendly staff.

Report a concern   April 5, 2014 — Rated 10 out of 10 by S.R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product is fantastic, you need to get a smaller nozzle to curve into the corners. Mitchell was extremely knowledgeable and when we discovered he was the baby boy of the owner of the company, we felt really special. Mitchell educated us on how to care for our carpet and we really appreciated it. He will make a great owner of the company one day, as his people skills are a cut above what I would expect a young man of his age to possess. He was very respectful and made us feel very special.

Report a concern   April 5, 2014 — Rated 10 out of 10 by Shelley & John Sweeney Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it did not smell like strong chemicals and it dried rather quickly. Kyle Rogers was knowledgeable and very engaging.

Report a concern   April 5, 2014 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned thoroughly. Looks great! Technician was knowledgeable and explained process and answered questions clearly.

Grout cleaning and sealing excellent. Bathroom tile looks like new. Kitchen tile also done well.

Technician explained aftercare while sealer and carpet dried clearly.

Report a concern   April 5, 2014 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous tech
Was able to arrive early

The only recommendation I would make is to be able to schedule a time slot when the reservation was made.

Report a concern   April 5, 2014 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always on time and take great care to keep the house clean, i.e, by wearing paper shoes and cleaning up any spills. The carpets always look great after cleaning and the techs are always friendly and answer any questions you have.

Report a concern   April 5, 2014 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was very efficient. Willing to make sure I was pleased. Arrived as scheduled and finished in good time.

Report a concern   April 5, 2014 — Rated 10 out of 10 by Brian Hutton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I wasn't happy with the first tile cleaning and was given a prompt rescheduling and second cleaning. The end result was acceptable and the customer service was fantastic.

Report a concern   April 5, 2014 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep that did our cleaning was so knowledgable and did a great job. Anthony Grassi was the rep and I would recommend him on my future cleanings.

Report a concern   April 5, 2014 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent got out stains other clearner could not and dried in 4 hours very satified

Report a concern   April 5, 2014 — Rated 9 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom did a great job. I will request him specifically in the future.


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