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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job, clean carpets, very nice and efficient service guy.
It was easy to schedule and apply the coupon online. Your technician was prompt, and he was knowledgeable and professional.
Professional and competent
GOT TO ME FIRST THING IN THE MORNING AND WAS VERY FAST AND GOOD.
Love the detail attention shown by Tristan and how fresh and clean the carpet is afterwards… Yay!!!
Edges of carpet are already looking dirty. Tile floors are mopped regularly.
Quality of the workmanship! Very professional and knowledgeable! Also, friendly and quick service.
The carpet cleaning was good. We did want the stain guard treatment but the sprayer was broken so no go. Courteous technician. Thank you.
Outstanding group of technicians who know their products and can answer all questions…. On time always and professional…,carpet always looks fantastic
Great company. Efficient workers and very good communication with customers
It was easy to get an appointment for carpet cleaning. The technician was efficient and did a thorough job with multiple rooms. The carpet smelled good after treatment.
Fast, effective, and reasonable.
The serviceman was professional and to the time to explain what I could expect from the cleaning. And, the work was done in a timely manner.
Tech did a great job and even went beyond
Customer Service, courtesy, and professionalism all the way.
Randy and Edwin were outstanding..
i highly recommend Zerorez,
Made it easy to schedule an appointment, the technician and the representative on the phone were well-mannered and friendly.
In 2 short hours, our whole house had beautifully clean carpets. Great Service!
Great service. He did a great job.
On time and great service!
Excellent service and work completed with great results. Every item was spelled out, no surprises..
job well done thanks for your asistance.
I like the no-chemical no-smell quick drying process that is very effective. I also like your Technicians - they are always very polite, respectful, thorough, and professional.
Our service specialist was very knowledgeable and cleaned my home quickly.
We have used their $99 for 3 rooms coupon a number of times and have been very pleased each time.
My carpet looks amazing and the guy was super friendly
Great service very friendly they always do a great job
Was very pleased to have William clean our rugs. He deserves a ten for the carpets. I do think more info has to be given to your service people regarding the care of the hardwood floors while they are cleaning. I was quite concerned with the standing water around the hoses and the foot prints from shoes when the booties were not worn. I brought this to his attention at two different times and he quickly mopped up the mess.
The flat rate charge of $350 when the carpet cleaning only took 30 minutes just isn’t acceptable and then you add fuel charge on top of it. I always expect to pay a fair price for services rendered but just an arbitrary minimum applied no matter how a little work is getting paid for nothing. You were clean three rooms in a hallway for $109 in a residence but spending 30 minutes on top of commercial carpet runs over $400. That’s just not a business I can recommend to anyone because you clearly may not get anything for the money you spend.
Love that chemicals are not used to clean. The service tech is always friendly, pleasant, courteous and d a great job.
Joe did a great job!
The technician was very knowledgeable and extremly nice. Did a fabulous job and explained what he was using on my area rug. Great service.