Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83384 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 13, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech did a great job. Carpets look great!

Report a concern   November 13, 2023 — Rated 10 out of 10 by Keith Powell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job carpets are nice and clean. He showed up on time and performed the service in a time and matter.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Nancy Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Person who came out was amazing at his job! Made us very thankful to use your company. He should get a raise!

Report a concern   November 12, 2023 — Rated 10 out of 10 by Donna Miroddi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable ,Courteous and Professional.

Report a concern   November 12, 2023 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done and timely services.

Report a concern   November 12, 2023 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and friendly service and communcation on pricing.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Elizabeth Mchale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!!! Perfect!

Report a concern   November 12, 2023 — Rated 10 out of 10 by Eddy Sanchez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the spots removed, the dog accidents odor was eliminated. And my wife was happy, so thanks zeroez. #TOLO

Report a concern   November 12, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough, professional and prompt.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Steven Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality...very pleased with the results. Technician was friendly and excellent.

Report a concern   November 12, 2023 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

User friendly program to make my appointment on-line. Communication was great via email and text with Zerorez. The morning of my appointment, a call from a staff member notified me that the technician was on his way.
The technician did a great job and there was no hard sell. I noticed my carpets didn’t take as long to dry, as with other companies I had used in the past. Extremely satisfied with the overall appearance of how clean my carpets look. Job well done!

Report a concern   November 12, 2023 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people like michal who cleaned my carpet so well I would have him again thanks.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Julia Vercher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert, our technician did a fantastic job. Very educational and professional. Would recommend to friends.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Jeffrey Abodeely Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. Ask for Alberto

Report a concern   November 12, 2023 — Rated 10 out of 10 by John Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excelleny service

Report a concern   November 12, 2023 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and the carpets look great.

Report a concern   November 12, 2023 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't saturate the carpet with shampoo. I like the variety of services you offer. Carpet cleaning, upholstery cleaning, tile cleaning.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Vincent Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really like that Fabio took time to ensure the carpet was cleaned properly. This is very hard work and it’s extra special when a service guy takes time to be thoughtful and show concern. We really appreciate this mindset from Fabio. Thank you, Sir for a job well done.⭐️⭐️⭐️⭐️⭐️ Tonya W.

Report a concern   November 11, 2023 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional. Everything looks great. Thank you!

Report a concern   November 11, 2023 — Rated 5 out of 10 by J.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The floor was soaking wet when the tech left. It took 12-15 hours to dry. Could not move any of the furniture back because of the excess water.

Report a concern   November 11, 2023 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time and very informative, options were discussed, problems were found and I am a very happy customer. I will certainly use them again and tell my friends how pleased I was.

Report a concern   November 11, 2023 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are great! They clean the carpet very well

Report a concern   November 11, 2023 — Rated 5 out of 10 by M.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaner arrived 6 hours early and I received no phone call if the earlier time was ok. I had to rush and get ready and do the required vacuum

Report a concern   November 11, 2023 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service and Impressive Results

Report a concern   November 11, 2023 — Rated 10 out of 10 by Carmen Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was amazing and very thourough. We went over the areas I wanted a little extra attention on and followed my instructions and went so far as to making sure I was satisfied prior to moving on to another section. I failed to catch his name but, he was at my establishment at 10pm on Wednesday night the 8th. He was a rockstar and I know at times it is hard to find someone that takes such great pride in the work they do and as a GM myself, I can assure you he represents your brand very well. I also want to thank you for getting me on your schedule so quickly.

Report a concern   November 11, 2023 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process only takes about an hour.

Report a concern   November 11, 2023 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid $500 for certain areas of my room to be cleaned and it seemed like the dirt wasn’t lifted. Maybe the technician rushed and didn’t take his time to clean thoroughly. I’m disappointed that my carpet doesn’t look better.

Report a concern   November 11, 2023 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had both the duct cleaning service and the floor and carpet cleaning services done at my property. The Technicians were both very professional and did a thorough job. This company is not the cheapest but they do stand behind their work and it shows!

I wouldn’t hesitate to use them again!

Report a concern   November 10, 2023 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promt and fast.

Report a concern   November 10, 2023 — Rated 9 out of 10 by Todd Lane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price.
Service


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